Senior Retail Manager

Recruiter:

Wild Dreams Hospitality

Job Ref:

WDH001928/Lara

Date posted:

Wednesday, November 26, 2025

Location:

Cape Town, South Africa

Salary:

R30,000

SUMMARY:
A well-known bakery and cafe chain is looking for a SENIOR RETAIL MANAGER to join their team.

POSITION INFO:
This role is perfectly suited to a highly driven, fast-paced leader who thrives in an energetic retail/restaurant environment, takes full ownership of a store, and consistently delivers operational excellence.

Core Criteria:

Minimum 3-5 years’ experience in a senior FOH/restaurant/retail management role
Full operational knowledge of coffee, bar, beverage service, and kitchen processes
Competent in GAAP (or similar POS systems): invoicing, reporting, stock movement, cash-ups, manufacturing
Knowledge of company policies, disciplinary procedures, and people management best practices
Proven ability to lead, coach and motivate a diverse team in a high-energy environment
Strong organisational and time-management skills, with the ability to prioritise and delegate effectively
Experience with stock control, ordering, invoice management, wastage, and daily cash-ups
A proactive manager who can own the store, grow numbers, improve systems, and execute projects
Must have own reliable transport and reside near Oranjezicht or within a short commute
Able to start immediately or as soon as possible

Responsibilities:

Ensure every customer receives outstanding service and a world-class experience
Maintain full menu knowledge across food, coffee, bar, limited menu items, and beverages
Oversee kitchen and FOH operations, recipe standards, prep quality, and service efficiency
Complete daily operational tasks: stock-takes, cash-ups, GAAP entries, wastage, invoice processing
Lead shifts confidently, assigning duties and ensuring staff complete tasks correctly and on time
Handle customer queries and complaints professionally and decisively
Manage ordering processes for bread, cake, fruit, veg, and other essential items
Support the GM with rostering, staffing, and team performance management
Drive sales growth by improving systems, service standards, and team engagement
Uphold all company policies, procedures, and disciplinary standards

This is a live-out position.

Similar jobs you might be interested in:

Senior Retail Manager
Location: Cape Town
Salary: R30,000
A well-known bakery and cafe chain is looking for a senior retail manager to join their team.
8 days ago

Retail Finance Manager
Location: Cape Town
Salary:
If you’re a CA(SA) who lives for problem-solving, spotting risks before they bite, and steering big retail operations with calm confidence, this one’s worth your attention. This role puts you right at the centre of decision-making, supporting teams across operations, property, and HR > and your voice actually matters here.You’ll join a well-known national retailer with massive...
Today

Woodworking Facility Manager
Location: Cape Town
Salary:
1 day ago

Shopper Marketing Manager - Cape Town - Fixed Term Contract
Location: Capetown
Salary: Market related
Calling all Shopper Marketing managers in Cape Town
2 days ago

Operations Manager
Location: Bellville
Salary: R63.6k per month
Operations manager - Sales Floor Call Centre Environment - FMCG Bellville R63600 pm.
2 days ago

Cost Accountant
Location: Cape Town
Salary: 550 000 Annually
Step into a world where impeccable standards, refined craftsmanship, and world-class hospitality meet. Our client, an iconic global luxury brand within the hospitality/FMCG space is seeking an exceptional Cost Accountant to uphold the integrity and excellence that define their name. As the custodian of store-level operations, you will ensure absolute accuracy, transparency, and efficiency across a...
2 days ago

Cost Accountant
Location: Cape Town
Salary: 420 000 Annually
Are you a detail-driven finance professional with a passion for cost optimization and improving operational performance? A globally renowned hospitality group is looking for a skilled Cost Accountant to join their expanding finance team. In this pivotal role, you’ll deliver valuable financial insights, contribute to data-backed decisions, and support the continued success of a brand known wo...
3 days ago

Manager: Credit Rsik Oversight
Location: Stellenbosch
Salary:
Brief Description:An exciting opportunity exists for an experienced credit risk professional to step into a senior oversight role within a high-performing risk environment. We are seeking a strategic, analytical, and influential manager: Credit Risk Oversight to drive risk governance, strengthen credit modelling frameworks, and provide leadership across retail and business banking portfolios. This...
3 days ago

Test Team Lead - (CONTRACT)
Location: Cape Town
Salary:
6 days ago

Cost Accountant
Location: Cape Town
Salary: 420 000 Annually
Are you a meticulous finance professional with a passion for cost optimisation and operational efficiency? A globally recognised hospitality brand is seeking a talented Cost Accountant to join their growing finance team. In this influential role, you’ll provide key financial insights, support data-driven decision-making, and help strengthen the performance of a global brand celebrated for it...
7 days ago