Senior Seafreight Forwarding and Registration Controller DBN

A freight Forwarding Company is seeking a Senior Seafreight Import Forwarding / Registration Controller to join their DBN branch

Responsibilities:

Strong leadership qualities to oversee the Forwarding & registration dept

Organising workflow and delegating task

Negotiating rates with agents, groupage operators and shipping lines

Monitoring vessel sailing and shipping trends worldwide

Booking cargo on the best rates.

Monitoring employee productivity

Quality control

Keep an accurate count of shipments received daily

Connect suppliers and our overseas agents

Ensuring profit registers are up to date

Ensuring Agents invoices are paid accordingly

Attending to general ledgers

Ensuring shipments are cleared in good time without complications

Keeping management updated with the necessary.

Providing estimates

Attending to staff human resource issues (leave, attendance, guidance, advise, company policies, covid protocols) etc.:

Customer relations

Building and maintaining a professional and constructive relationship with clients

Understanding the clients individual needs and adhering to their operating procedure

Providing advice and best options to the clients when arranging cargo as well as the process and time frame

Ensure all queries are attended to efficiently with positive outcomes