Tec..."> Job: Senior Solutions Consultant in Johannesburg - ref: 760617

Senior Solutions Consultant

Recruiter:

IOCO

Job Ref:

iOCO00811

Date posted:

Wednesday, August 4, 2021

Location:

Johannesburg, South Africa

Salary:

Negotiable

SUMMARY:
The Role:

Essential functions:

Technical Support
- Support the AVEVA Product range
- Telephonic as the ISÂ³ support schedule requires
- On Site Customer/SI Support
- Keep up to date with product technical features and understand how the pr...
  
  POSITION INFO:
  The Role:
  Essential functions:
  - Technical Support
    - Support the AVEVA Product range
    - Telephonic as the ISÂ³ support schedule requires
    - On Site Customer/SI Support
    - Keep up to date with product technical features and understand how the product is applied.
    - Understand the product licensing.
    - Keep your Product Certification up to date.
    - Log all issues reported by SIâ??s and Customers to the ISÂ³ call tracking system
    - Ensure all open issues are resolved within a reasonable period of time and to the customers satisfaction
    - Escalate unresolved issues in time
  - On Site Support
  - On Site support could be one of the following:
    - Investigation/Resolution technical support issue
    - Assistance with product installation
    - Assistance with product upgrade
    - Report on every site visit
  - Training
    - Present training on AVEVA Products.
    - Training in the Johannesburg area and on a regional basis (ie: Cape Town, Durban, Port Elizabeth or any other venue) as the Wonderware training schedule requires.
    - Present training to the standard as prescribed by AVEVA and to keep yourself certified on the products that you train.
  - Technical Knowledge Base
    - Submit articles to the Wonderware Technical Knowledge base
    - Initiate articles from your own experience regularly.
    - Maintain a high level of competency in the products that you specialize in.
    - Participate in the Beta programs of AVEVA product sets
    - Marketing Activities
    - Assist with marketing activities like Conferences, Breakfasts, Golf days etcâ?¦
    - Prepare and present on the portfolio of products at marketing events
    - Provide pre-sales support to the Sales teams
  Skills and Experience:
  Essential Qualifications:
  - Matric Certificate
  - Degree or Diploma in Chemical, Electrical/Electronic or Mechanical Engineering/Computer ScienceÂ
  Experience required:
  
  Required Product Knowledge:
  - AVEVA Product range
  Knowledge and Experience:
  - At least > 3 years experience in a similar role
  - At least > 3 years knowledge in an Automation Industry
  Other:
  Work environment:
  - A combination of working inside an office environment as well site work (commissioning)
  - May be required to work in clientâ??s site, in conditions that are unsanitary and extremely dangerous
  - May be required to undergo medical assessment and site induction before entering client sites
  Travel:
  - Traveling be required (own means of travel required)
  NB! This job is now closed. You can apply for other jobs by uploading your CV.

Similar jobs you might be interested in:

Senior Product Presales Engineer / Security Solutions Architect
Location: Sandton
Salary:
11 days ago

: Senior Product Presales Engineer / Security Solutions Architect
Location: Sandton
Salary:
24 days ago

3412 Solutions Architect (Senior)
Location: Menlyn
Salary:
ESSENTIAL SKILLS:Strong proficiency with Java (Spring Boot) for backend development and building scalable services.Strong proficiency with Node.js for backend development and building scalable services.Proven experience with frontend development using Angular, TypeScript and modern JavaScript for building responsive interfaces and developer-facing UI components.Hands-on experience with both NoSQL ...
25 days ago

Senior Solutions Architect – Integration & Automation
Location: Sandton
Salary:
45 days ago

Senior Accountant (Operational) | Telecommunications
Location: Johannesburg
Salary: 500000 Annually
A well-established and growing organisation is seeking a detail-oriented and ambitious senior Accountant to join its finance team in Sandton.This opportunity is ideal for a candidate who has completed their articles and obtained a finance degree, and who is looking to broaden their exposure within a dynamic commercial environment. The successful candidate will be responsible for maintaining the in...
2 days ago

Financial Controller CA(SA) | FMCG
Location: Cape Town
Salary: 1100000 Annually
A leading organisation is seeking a commercially minded Financial Controller to join its high-performing finance team.This opportunity is ideally suited to a CA(SA) with 2-4 years' post-articles experience who is looking to move beyond traditional reporting and become a strategic partner to the business. The successful candidate will work closely with operational and executive stakeholders, p...
2 days ago

Android Developer
Location: Stellenbosch
Salary: TBC Annually
Are you an experienced Android Developer with a passion for payments technology and financial systems? Join a high-performing technology team responsible for building and maintaining next-generation payment solutions on Android-based POS devices. This is a unique opportunity to work on mission-critical transaction systems, payment terminal integrations, and cutting-edge fintech solutions within a ...
2 days ago

Full Stack Developer
Location: Centurion
Salary: 900 000 Annually
Are you a Full Stack Developer who enjoys owning features from concept through to deployment? Join a high-performing engineering team where you'll work across the entire technology stack, build scalable cloud-based applications, and contribute to modern software solutions that place a strong emphasis on quality, performance, and innovation.
2 days ago

Syspro Product Owner
Location: Vaal Triangle
Salary:
Are you an experienced Product Owner with a passion for ERP implementations and business transformation? This is an exciting opportunity to lead the end-to-end delivery of a large-scale ERP implementation within a complex manufacturing environment. If you enjoy driving business change, engaging with stakeholders, and delivering technology solutions that create measurable operational impact, this r...
2 days ago

Solutions Expert Leader
Location: Johannesburg
Salary: 750 000 Annually
Are you a skilled applications and systems professional with a passion for leadership, project delivery, and business process improvement? Join a leading organisation where you'll drive the implementation, support, and evolution of critical business applications while leading a high-performing team across complex operational environments. This is an opportunity to combine your technical expertise,...
2 days ago

Senior Solutions Consultant

Similar jobs you might be interested in:

Create a free job alert for Senior Solutions Consultant in Johannesburg