Senior Support Engineer

Recruiter:

Data Centrix

Job Ref:

JHB006781/Lizel

Date posted:

Tuesday, June 3, 2025

Location:

Portelizabeth, South Africa

SUMMARY:
Datacentrix Eastern Cape is looking for a Senior Support Engineer to be based in Plettenberg Bay. You must have extensive experience supporting Microsoft Exchange 2010 and Active Directory. You must have proven experience in managing incidents and service requests, deployment and ongoing maintenance of desktops, laptops, mobile devices, and their peripheral equipment ensuring infrastructure (including LAN) complies with customer standards, policies, and guidelines. Experience in Staff supervision essential.

POSITION INFO:
Critical Requirements on Skills, Experience & Qualifications

Matric or Grade 12 Essential
5 years of solid technical experience in LAN, End User devices and PC’s, Microsoft
Microsoft MCSA 2016 or Equivalent
Extensive experience supporting Microsoft Exchange 2010 or higher
Extensive experience supporting Active Directory
Minimum 3 years supervisor experience
ITIL v2 Foundation experience
Extensive experience supporting multi-Vendor Hardware and Software platforms
Self-starter with a proven track record and contactable references
Essential Own reliable transport and driver’s license

Overview of the position

Provides the first point of contact for technical assistance
Conduct selective proactive checks, with the express intention of ensuring service delivery
Manage Call queues
Manage escalations
Manage customer experiences and contact
Desk bound
Reporting and measurement of activities
Maintains and manage Assets and Stock

Similar jobs you might be interested in:

Senior Support Engineer
Location: Port Elizabeth
Salary:
Datacentrix Eastern Cape is looking for a senior Support engineer to be based in Plettenberg Bay. You must have extensive experience supporting Microsoft Exchange 2010 and Active Directory. You must have proven experience in managing incidents and service requests, deployment and ongoing maintenance of desktops, laptops, mobile devices, and their peripheral equipment ensuring infrastru...
2 days ago

Administrator/Receptionist/Data Capturer Temps
Location: Port Elizabeth
Salary: Negotiable
Are you organised, professional, and ready to hit the ground running? We are looking for enthusiastic and reliable Temporary Receptionists and Administrators to join our team and support a variety of clients across different sectors.
7 days ago

SENIOR SOFTWARE DEVELOPER - C# - MAURITIUS - UP TO R800K PER ANNUM
Location: Mauritius
Salary: 800000
senior SOFTWARE DEVELOPER - C# - MAURITIUS - UP TO R800K PER ANNUM
9 days ago

Setter
Location: Port Elizabeth
Salary: 64 .00 Hourly
Our client based in Eastern Cape is a leader in the polymer industry.
10 days ago

Area Manager
Location: Port Elizabeth
Salary:
An Internal Vacancy exists for an Area Managers in the Critical Infrastructure Division based in:The suitable candidate’s main responsibilities and duties include, but are not limited to, the following:
16 days ago

Accounts Receivable (Debtors) â Port Elizabeth
Location: Port Elizabeth
Salary: Monthly
Our client in the IT Industry based in Port Elizabeth is currently looking to employ an Accounts Receivable (Debtors). Salary: R13 000 CTC per month.
17 days ago

IT On-Site Service Delivery Manager
Location: Port Elizabeth
Salary: Monthly
Our client, an IT company servicing the hospitality industry, is currently looking to hire an On-Site service Delivery Manager.
17 days ago

Intermediate/Senior Software Developer
Location: Port Elizabeth
Salary:
New role is available for an Intermediate/senior Software Developer in Gqeberha.
21 days ago

Senior Commercial Lines Underwriter
Location: Port Elizabeth
Salary: Monthly
Our client, a reputable player in the insurance industry, is seeking a senior Commercial Lines Underwriter to join their team based in Port Elizabeth. This is a permanent position suited for an experienced underwriting professional who can manage both service and sales responsibilities within an established book of business.
15 days ago

IT Helpdesk Agent - PE (May 2025)
Location: Port Elizabeth
Salary:
30 days ago