SUMMARY:
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POSITION INFO:
SUMMARY
The Senior Technical and Distribution Co-ordinator will be responsible for setups for the Website Booking engine, third-party sites and all distribution sites, as well as weekly reporting.
- Responsible for loading rates on channel managers such as Nightsbridge, Siteminder , GDS and Tourplan etc.
- Ensuring the loading of new features and amendments of properties on all distribution sites.
- Loading rates and distribution from Opera to channel managers.
- Responsible for API connections
- Reservation failures – investigate, action and plan avoidance.
Competencies
Generic Competencies:
- Attention to detail and organizational skills; personal effectiveness; communication; time management.
- Timely and friendly correspondence
- Service and relationship-orientated
- Willingness to learn with and from others
- Responsibility and reliability
- Strong organizational, scheduling, and planning skills
- Superior attention to detail
- Adaptability and problem-solving skills
- Excellent time management and prioritization skills
- Ability to manage multiple tasks and requests simultaneously
- Computer literate
Unique Competencies: Trouble shooting of issues.
DUTIES AND RESPONSIBILITIES
- Responsible for API connections for all platforms
- Ensure up-to-date knowledge of new industry technology available for optimal digital sales.
- Communicate with Travel Support & properties on new rate codes, room types.
- Assist Manager with all projects that require quick turnaround time.
- Rate plan clean ups on channel managers
- Build packages transaction codes on Opera/PMS.
- Setup all integrated rate codes for distribution
- Factual checks are done on distribution third parties
- Load rates on Nightsbridge and Siteminder
- Work and communicate with all distribution partners i.e Hospitality Solutions
- Load room types and map rates on new distribution sites.
- Assist with internal queries regards to rates, room types not being loaded.
- Maintain knowledge of special/rates/offers/promotions for all market segments
- Maintain knowledge of PMS and channel management systems.
- Ensure any changes of dashboards/property facts are maintained and updated on integrated channels, including B2B, B2C and Brand channels.
- Uploading of new images to distribution sites.
- Maintenance on GDS platform.
- Responsible for DOT API connections
- Reservation failures – investigate, action and plan avoidance.
Administration
- Responsible for monthly account recon on suppliers E.g. Nightsbridge, Siteminder, Hospitality Solutions, OTA commission packs.
- Assist with setup monthly history and forecast reports for the group.
- Opera/PMS Features – update of properties and room type features on Opera/PMS
REVIEW CRITERIA:
- Product and technical knowledge
- Weekly reports
- Rates and Inventory checks
- Troubleshooting/Failures
- Meeting required deadlines.
- Distribution Sites updated – maintenance of distribution sites.
- Accuracy and execution of a project.
ALLOCATED PORTFOLIOS AND CUSTODIANSHIPS
- Sales reports
- Package Building
- API Connectivity
To apply for the position, please forward a motivational letter, an updated CV with a picture of yourself to
**Please note that only successful candidates will be contacted. Should you not hear from us within 5 days – please consider your application unsuccessful**
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