Senior Transitions Manager

SUMMARY:
Our client is an international company who aims to bridge the gap between digital expectations and real outcomes for companies around the globe with Digital Intelligence.  They seek to employ a Senior Transitions Manager to join their awesome team.
 
Basic Function
The incumbent will be responsible for leading migrations anywhere from across the company’s global footprint.  The candidate should have an in-depth knowledge of migrations.
 
The incumbent will be responsible in ensuring that the migrations are successful.  In addition to enabling seamless migration, the incumbent will also be responsible for building capability of the migration function, bring thought leadership to the table that improves migration set up and implementation.
 
The incumbent will also lead new business pursuits (RFPs) to develop customized solutions.  The incumbent is expected to take over the migration of a specific client engagement as the Lead when an opportunity translates into new business.

POSITION INFO:

Essential Functions

• Will execute transition of processes with end-to-end accountability
• Consultants in this practice will be required to work closely with our clients on onsite projects
• Provide ground level assessment and recommendations on processes with respect to process re-engineering and offshoring feasibility
• The job will involve extensive interaction with business users, senior management and IT personnel of the company
• To lead client engagements, ensuring consistent service delivery

• Graduate / Postgraduate in any stream
• PMP, PgMP certification (preferred)

• 10+ years of experience, most of which should be in BPO environment
• 3+ years of the BPO experience should be in migrations
• Should have hands-on experience of migrating processes
• Program Management experience of a small to medium size engagement

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