Senior Travel Consultant

Recruiter:

ABC Worldwide

Job Ref:

CPT001104/CB

Date posted:

Thursday, February 11, 2021

Location:

Capetown, South Africa

Salary:

Market related Monthly

SUMMARY:
Senior Travel Consultant

POSITION INFO:

We are looking for a Travel Consultant with great enthusiasm for traveling. You will be responsible for promoting and booking traveling arrangements for clients. The goal is to enhance satisfaction and acquire an expanding and dedicated clientele.

Responsibilities

Research various destinations and means of travel regarding prices, customs, weather conditions, reviews etc.
Diagnose the clients’ specifications and wishes and suggest suitable travel packages or services
Organize travels from beginning to end, through booking tickets and accommodation, securing rental transportation etc.
Supply travellers with pertinent information and useful travel/holiday material (guides, maps, event programs etc.)
Collect deposits and balances
Use promotional techniques and prepare promotional materials to sell itinerary tour packages
Handle unforeseen problems and complaints and determine eligibility for money returns
Create and update electronic records of clients
Maintain relationships with key persons
Keep financial statements and documents
Reach the revenue and profit targets

Requirements

Proven working experience as a Travel Consultant – 5+ years desirable
Knowledge of Eastern and Southern African Travel desirable
Excellent knowledge of traveling software (computer reservations systems, GDS systems and e-travel)
Proficiency in English; knowledge of additional languages is an advantage
Exemplary sales skills and customer oriented approach
Well versed in various areas of travel (domestic/international, business/holidays, group/individual etc.)
Ability to present, persuade and communicate effectively
Demonstrable ability to handle crises
Candidates with personal travel experience will be preferred
Degree in Hospitality, Travel, Tourism, Business or relevant field

NB! This job is now closed. You can apply for other jobs by uploading your CV.

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