Senior Travel Expert Southern and Eastern Africa

SUMMARY:
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POSITION INFO:

Tavel Expert (S&E Africa)

Offices are in Rondebosch in the Southern Suburbs of Cape Town. Hybrid working week. 

additional benefits include:

• 29 days holiday per year!
• Generous uncapped performance related bonus scheme
• Comprehensive Group Life Cover
• Discovery Health Medical Aid with company contributions
• Company pension scheme
• Fully funded familiarization trips to cement your in-depth knowledge of our destinations
• Opportunities to travel to destinations and work in UK office

Senior Travel Expert (S&E Africa)

Overview:

Our client is seeking an experienced and passionate Travel Expert to join the team. This role involves creating unique and personalized travel experiences across various Southern and East Africa destinations, ensuring client satisfaction and adventure at every step.

Job Responsibilities:

• Develop and design bespoke travel itineraries tailored to client preferences and budgets.
• Provide expert advice on S&E Africa destinations, including accommodations, activities, and cultural experiences.
• Communicate effectively with clients throughout the booking process, from initial inquiries to post-trip follow-ups.
• Manage travel logistics, including flights, ground transportation, and accommodation arrangements.
• Stay updated on India travel trends, new destinations, and potential travel issues affecting clients.
• Build and maintain relationships with local suppliers, hotels, and tour operators to ensure high-quality service delivery.
• Conduct market research to identify new opportunities and enhance product offerings.
• Assist in the promotion and marketing of travel packages through various channels.
• Attend travel fairs and industry events to network and represent the company.

Essential Qualifications:

• Tertiary Diploma / Bachelor's degree in Travel, Tourism, Hospitality Management, or a related field a plus. 
• Excellent communication and interpersonal skills.
• Strong organizational skills with the ability to manage multiple projects simultaneously.
• Proficient in Microsoft Office Suite (Word, Excel, Outlook) and travel booking systems.

Desired Experience:

• A minimum of 3 years of experience in the travel industry, preferably with a focus on S&E Africa  destinations.
• Experience in crafting and selling personalized travel itineraries.
• Experience working with ultra-high net worth clientele
• Strong knowledge of all aspects of India culture, wildlife, and destinations 
• Proven track record of sales success and ability to work with high nett worth individuals seeking a high touch and personalized customer experience.

Salary & Benefits:

• Annual salary: Competitive package, commensurate with experience.
• Benefits include health insurance, travel perks, and professional development opportunities.
• Opportunity to travel to various destinations in Southern and East Africa as part of the role.
• Dynamic work environment with a supportive team.

If you are passionate about creating unforgettable travel experiences  and meet the qualifications above, we invite you to apply for the S&E Africa Travel Expert position