Senior Voice Engineer (VoIPNow, 3CX, Yeastar, Mitel PABX)

Recruiter:

Data Centrix

Job Ref:

JHB005265/Rori

Date posted:

Wednesday, March 10, 2021

Location:

Capetown, South Africa

Salary:

Market related

SUMMARY:
Datacentrix is looking for a Senior Voice Engineer with VoIPNow, 3CX, Yeastar, Mitel PABX experience as well as Yealink, Snom handset experience. Must have hands-on experience in configuration and maintenance of Session Border Controllers. Asterisk experience is essential.

POSITION INFO:

Role Accountabilities:

Lead a team of Voice Engineers in planning, spec’ing and building of voice solutions for the company’s customers.
Maintain all aspects of the company’s national voice network including the core, hosted platforms and billing engine.
Undertake voice fault investigations and implement resolutions in local and wide area environments.
Liaise with upstream vendors.
Ensure proper configuration and deployment of ISP or customer voice equipment while adhering to the company''s standards and practices.
Liaise with Project Management team, Network engineers and Service Desk Agents on a regular basis.

Critical Requirements - Skills, Experience & Qualifications:

Thorough understanding of SIP, RTP, codecs, call routing, voice billing. Excellent understanding of QoS and differentiated services
Good understanding of MPLS, VRF and general networking
Qualifications – SSCA or equivalent. Cisco CCNA Voice essential, CCNP advantageous. Mikrotik MTCRE essential, MTCINE preferred
VoIPNow, 3CX, Yeastar, Mitel PABX experience essential. Yealink, Snom handset experience essential. Hands on experience in configuration and maintenance of Session Border Controllers. Asterisk experience advantageous
Basic Linux experience
At least 5 years’ experience as a Senior Voice Engineer within an ISP environment
Must be well spoken, have a good command of the English language and must be able to deal with customers in a professional manner

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