Service Administrator

Recruiter:

LMP RECRUIT

Job Ref:

Date posted:

Monday, May 12, 2025

Location:

Johannesburg, South Africa

Salary:

Annual cost to company package

SUMMARY:
Assist with the workshop administration requirements and provide a support role to Technicians, Foreman and the Service Manager

POSITION INFO:

Skills

Matric, coupled with a minimum 3 years or more relevant working experience in the Erathmoving Equipment or Material Handling industry is essential
Advanced proficiency in Microsoft Office (Word, Excel, Outlook)
Autoline experience would be an advantage
Own reliable transport essential
Must have good verbal and written communication skills with customers and technicians on all levels
Customer focused
Good administration, organizational and time management skills

Duties

Receiving and professionally handling customer calls and enquiries
Communicate effectively with operational staff, customers and suppliers
Looking up part numbers for relevant products for Technicians to complete quotations accurately and timeously
Responsible for putting together and sending quotations timeously
Following up on all quotations sent
Follow up on orders to be amended
Assisting with any parts related queries like stock shortages, alternative sourcing etc.
Manage an effective document control and filing system for the workshop
Maintain business relationship with customers to ensure they are satisfied
General admin duties
Drive continuous improvement initiatives

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