Service Advisor 12-Month Internship

SUMMARY:
An established automotive organisation is offering a 12-month Aftersales / Service Advisor Internship through the YES Programme.

This opportunity is designed for unemployed graduates seeking practical, workplace experience within an automotive service environment.

The internship provides structured exposure to customer service, service administration, and aftersales operations.

POSITION INFO:
Key Responsibilities

• Assist Service Advisors with booking vehicles in for service and repairs
• Support customer service interactions, including job card updates and service follow-ups
• Learn and assist with service administration, quotations, and invoicing processes
• Liaise with workshop technicians and parts departments
• Maintain accurate records and documentation
• Ensure high standards of customer satisfaction are upheld at all times
• Adhere to internal processes, quality standards, and compliance requirements

• Degree or Diploma (any relevant field will be considered)
• Currently unemployed
• Applicants must not have previously been employed or placed through any YES Programme opportunity
• Strong communication and interpersonal skills
• Basic computer literacy
• Willingness to learn and develop within the automotive industry
• Professional attitude and customer-focused mindset