Service Consultant

Recruiter:

SciStaff CC

Job Ref:

SCI000043/SCI

Date posted:

Friday, February 13, 2026

Location:

Johannesburg, South Africa

SUMMARY:

A supplier of analytical testing services to the food industry is seeking a Service Consultant to join their team in Johannesburg. The position involves managing a portfolio of clients, generating revenue, acting as a brand ambassador and generating positive client experience through all client interactions, providing excellent client services, and sales administration.

POSITION INFO:

Responsibilities include, but are not limited to:

General Client Relationship Management, including being a brand ambassador by generating a positive client experience through all interactions, and demonstrating company values through professional engagement and behaviour.
General Client Service, including supporting clients with a sound knowledge of all company products, services, processes, policies, and procedures; providing technical support to clients; and responding timeously to client queries and complaints.
Portfolio Management, including client knowledge and engagement; contributing to the development and implementing focused sales and marketing campaigns and programs; identifying prospects, developing new business pipelines, and managing prospects; and onboarding new clients.
Sales administration, including generating internal reports and performing ad hoc tasks requested by management from time to time.

Key Requirements: National Diploma in Food Technology with 2 to 3 years’ experience. Technical sales experience (micro and chemical) will be advantageous. Excellent verbal and written communication skills is English and Afrikaans is required. A Valid driver’s license is essential.

Additional Requirements: The ideal candidate should have a customer-centric attitude, excellent interpersonal communication skills, be target driven and adaptable, and have the ability to work in a team.

*Only candidates that meet all the requirements should apply

**Only candidates that are shortlisted will be contacted

By sending your application to Scistaff you consent that your information may be kept in accordance with the requirements of the POPI Act.

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