Service Desk Manager

 

Recruiter:

Mindworx Consulting

Job Ref:

CON001270/MM2

Date posted:

Monday, March 29, 2021

Location:

Pretoria, South Africa

Salary:

750 000 Annually


SUMMARY:
Our client is currently recruiting for a Service Desk Manager, to define service desk delivery strategy and processes that support it and monitor implementation with a view to improve service efficiency at lower cost. Offer customer support, manage incidents, requests, problem changes and releases.

POSITION INFO:

Requirements:

  • National Diploma in Information Technology, Information Systems or Related field
  • Bachelor’s Degree in computer science, Information Technology, Information Systems OR related field would be advantageous
  • 8 years of experience in Information Technology, 5 years should be in Service Delivery with management skills
  • ITIL certified
  • COBIT certified
  • Strong knowledge of governance and security control requirements
  • Knowledge and understanding of legislative requirements for IT


 

NB! This job is now closed. You can apply for other jobs by uploading your CV.



 

 

 

Similar jobs you might be interested in:

Service Desk Engineer
Location: Johannesburg
Salary: Negotiable on experience
At least two years experience in a similar role within an IT, software, SaaS or tech related company. Experience with Microsoft365. Good written and spoken English communication skills. Confidence to interact with global client base.
4 days ago


1010 _Sub-Product Owner-IT Service Desk (Advance)
Location: Pretoria
Salary:
1010 _Sub-Product Owner-IT service desk (Senior)Location: GautengContract Term: 1 July 2023 - 31 December 2025
18 days ago


Front Office Manager
Location: Pretoria
Salary:
7 days ago


FRONTLINE CUSTOMER AND SALES SUPPORT
Location: Boksburg
Salary:
19 days ago


Infrastructure Operations Manager
Location: Centurion
Salary:
19 days ago


Hotel Assistant Front Office Manager
Location: Johannesburg
Salary: Monthly
voco Johannesburg Rosebank, NOW RECRUITING - HOTEL ASSISTANT FRONT OFFICE manager About Us: voco Johannesburg Rosebank is a renowned hospitality brand committed to delivering exceptional guest experiences. With a focus on luxury, comfort, and personalized service, we strive to exceed expectations at every touchpoint.Position Overview: We are seeking an experienced and dynamic Assistant Front ...
20 days ago


Facilities Manager
Location: Johannesburg
Salary: 0 Monthly
Our client in the property sector is looking for a Facilities manager who will be responsible for managing multiple strategic functions of building operations and maintenance of facilities in the Sandton Central and Sandton and surrounds portfolio.
22 days ago


IT MANAGER
Location: Midrand
Salary: Monthly
INFRASTRUCTURE TECHNOLOGY manager (IT) -Qualification in IT -Olifantsfontein, (Midrand/Centurion area) Gauteng
9 days ago


Receptionist
Location: Centurion
Salary: R0 per month
Responsible for greeting members and delivering exceptional customer service assistance
1 day ago


Associate Customer Engineer
Location: Centurion
Salary:
Key Performance Areas: Ensure IT services are Accessible to Internal and External CustomersAttend IT incidents and requests.Configure new equipment.Adopt a proactive approach to prevent problems from arising.Ensure compliance to OHS when setting up.Provide desktop SupportProvide software and hardware configuration according to business requirements.Conduct troubleshooting, maintenance, upgrad...
4 days ago


Create a free job alert for Service Desk Manager in Pretoria

Enter your email address below and we will email you similar jobs when they become available:

You can cancel at any time. We will not spam you.
By giving us your email address your agree to our Terms and Conditions