Service Technician

SUMMARY:
Fluent in Afrikaans and English

POSITION INFO:

SERVICE TECHNICIAN– fluent in Afrikaans

Industry: Air Productions

Location: Pretoria East

Offer: R 15 000 – R 20 000, 00

Our client has an opportunity for a Service Technician who will be responsible for on-site installations, repairs and troubleshooting units. The Service Technician is a vital link to the sales department in providing sales lead opportunities and/or feedback based on customer usage, change in business needs and other areas of Technical Services focus.

Duties and Responsibilities

• Extensive understanding of compressed air and vacuum units, solutions and services
• Maintains the highest level of customer satisfaction and responsiveness to all business needs
• Ability to work well with little supervision
• Responsible for responding to service calls
• Ensures high-level customer satisfaction by providing end-user training on implemented solutions and advising customers on preventative maintenance procedures and configurations that may impact product performance
• Obtain the expertise and knowledge on units and solution training specific to the company’s needs
• Interface and train less experienced service technicians
• Performs other duties as assigned
• Knowledge, skills and experience essential
• Good communication and people skills
• Must work well under pressure
• Must follow all company policies and procedures
• Must have a valid Driver’s License and passport
• Must be innovative and self-reliant and contribute to the effectiveness of the company
• Compliant with Company/Clients policies on Safety and behavioral standards
• Required to travel locally and internationally.
• Document service and installation actions by completing forms, reports, logs, and records
• Investigate complaints
• Provide technical support to the sales team
• Share own knowledge to enable colleagues to expand their knowledge
• Ensure that information supplied to Administration is correct
• Housekeeping of vehicle must be up to standard
• Ensure fitting tool box is fully stocked at all times

Application Instruction:

Email your CV and cover photograph (head and shoulders)

Only applicants that reach the minimum requirements will be considered.

Please take note that initial correspondence will be via email

Correspondence will be entered into with short-listed candidates only

If you have not received a reply within 3 Weeks please consider your application unsuccessful

NB! This job is now closed. You can apply for other jobs by uploading your CV.