Service Technician

Recruiter:

West Coast Personnel

Job Ref:

CPT000654/NDB

Date posted:

Friday, October 3, 2025

Location:

Cape Town, South Africa

SUMMARY:
Role Overview
The Service Technician in Cape Town will play a vital role in supporting the Field Services Manager by delivering high-quality technical service, installations and customer support. This role requires a candidate who is proactive, hands-on and committed to delivering excellence in service.

POSITION INFO:
Key Responsibilities

Provide on-site technical support and client engagement.
Plan and execute new installations and projects.
Prepare accurate quotes, invoices, site reports and administrative documentation.
Monitor and analyse client sites remotely with Autoflame software, compiling monthly reports.
Ensure strict adherence to safety standards, compliance regulations and company protocols.
Assist in achieving departmental service targets and generating revenue.
Diagnose and resolve complex technical and engineering issues.
Promote continuous improvement through quality control processes.

Candidate Attributes

Solid understanding of Thermodynamics.
Basic knowledge of electrical systems.
Independent, efficient and able to manage time effectively.
Professional appearance and strong sense of accountability.
Deadline-focused, hardworking and motivated to grow.
Honest, dependable and a strong cultural fit.

Candidate Requirements

B.Tech: Mechanical Engineering / N.Dip Mech Eng / BSc or BEng Mechanical Engineering.
Valid driver’s licence.
Proficient in Word, Excel and MS Teams.
No experience required (experience in an industrial/engineering environment is an advantage).
Must complete a short online assessment before CV review.

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