Service Technician

SUMMARY:
We are looking for a highly skilled Service Technician with a Electrical trade test to diagnose, maintain, and repair technical equipment and systems for a company based in the Industria area in Johannesburg.

POSITION INFO:
Position overview:
Highly skilled Service Technician responsible for diagnosing, maintaining, and repairing technical equipment and systems. They work across various industries, such as automotive, engineering, or computer-related fields. Also combines technical expertise with excellent customer service to keep equipment running smoothly and efficiently.

Requirements:

• Grade 12 or NQF 4 equivalent
• Trade tested (Electrical)
• Red Seal (advantage)
• 2-3 Years in a similar role
• Technical aptitude and knowledge of catering equipment would be an advantage
• Electrical and Mechanical Skills
• Must be willing to travel and have a valid driver’s license.

• System knowledge
• Kitchen design
• Equipment usage
• Customer Service

• High level of planning and organizing.
• Excellent interpersonal and presentation skills
• Ability to work under pressure effectively.
• Ability to work effectively with minimal supervision.
• A proven track record of success
• Safety and Compliance Awareness

• Performing repairs and replacing deflective parts
• Commissioning equipment
• Perform diagnosis on faults / malfunctioning of equipment and troubleshooting
• Be prepared to do a call outs and overtime as required
• Carrying out preventive maintenance to ensure high reliability of systems.
• Ensuring compliance with industry safety and quality standards.

• Conducting routine inspections of machinery and equipment as per customer request
• Liaise with the relevant Service Co-Ordinator and other stakeholders.
• Complete service in accordance with the schedule and request forms

• Service and Maintenance concerns to be reported to the escalated timeously for action.
• Advises customers on potential problems
• Build relationships with existing and new clients.
• Promotes company equipment and advises sales staff on new opportunities for equipment sales.

• Responsible for keeping his vehicle in good running order and in a clean condition.
• Stocktaking of the company vehicle as per the company policy and accounts for all variances.
• To ensure all consumables are stocked in the service vehicle.

• Work in accordance with health and safety regulations and company procedures.
• Maintain a clean, safe, and organized work environment both on site and in company vehicles.