ServiceNow Operations Engineer (Senior) 2165

SUMMARY:
JOIN OUR TEAM AS A SENIOR SERVICENOW OPERATIONS ENGINEER!

Start Date: 01 July 2025
Contract Until: 31 December 2027 (renewable based on performance/project availability)
Location: Menlyn, Pretoria


Are you a tech-savvy, process-driven pro with a knack for operations and a love for innovative environments? Then buckle up — we’re looking for a Senior Operations Engineer to join our high-energy, future-focused team. If you thrive in dynamic, global teams and enjoy solving real-world challenges through cutting-edge tech, this role was made for you!

POSITION INFO:
ESSENTIAL SKILLS YOU BRING TO THE PARTY: You’re a ServiceNow Advanced User and an IT Service Management Advanced User You rock Problem, Incident, and Change Management You own Operational Elements like planning, testing, deployment, and refinement You're a Technical Lifecycle Management Advanced User with solid Security Management know-how You’re ready for additional responsibilities as defined by the Agile Working Model (AWM) Charter   BONUS POINTS IF YOU’VE GOT: Agile development methodologies experience Know-how in Confluence \/ Jira, DevOps Familiarity with Apache Kafka , Kibana , Grafana , or Terraform Working knowledge of Cloud Architecture   YOUR QUALIFICATIONS & EXPERIENCE: A relevant IT Degree, Diploma, or equivalent Work Experience 5–8 years as a Software Engineer 1+ year experience with Public Cloud platforms   WHAT YOU’LL BE DOING (AND ROCKING AT): Collaborating with Team Leads, Stakeholders, and IT Product Owners on operations Ensuring high-quality operability throughout application lifecycles Owning IT Operations processes (IT.03 Monitor and Operate IT Product) Leading release, change, and technical lifecycle management Prioritising and advising on application scope and resource decisions Championing KPIs, security measures, availability, and post-mortem reviews Supporting Agile processes and IT governance every step of the way   WHAT’S IN IT FOR YOU? Dive into a cutting-edge global IT landscape Enjoy flexible work hours (1,960 hours per year) Experience high work-life balance Work remotely or on-site — your call! Access affordable group vehicle deals (T&Cs apply) Thrive in an energetic, fast-paced environment with a dynamic global team Work in modern, state-of-the-art offices Apply your skills using the Agile Working Model Methodology   Ready to bring your A-game? Join a team that celebrates innovation, rewards drive, and puts operational excellence in the fast lane. Apply now and let’s shape the future of vehicle management — together! Send CVs to

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