ServiceNow Operations Engineer (Senior) 2165

Recruiter:

Open Source (Pty) Ltd

Job Ref:

JHB000865/CK

Date posted:

Tuesday, April 29, 2025

Location:

Menlyn, South Africa

SUMMARY:
JOIN OUR TEAM AS A SENIOR SERVICENOW OPERATIONS ENGINEER!

Start Date: 01 July 2025
Contract Until: 31 December 2027 (renewable based on performance/project availability)
Location: Menlyn, Pretoria

Are you a tech-savvy, process-driven pro with a knack for operations and a love for innovative environments? Then buckle up — we’re looking for a Senior Operations Engineer to join our high-energy, future-focused team. If you thrive in dynamic, global teams and enjoy solving real-world challenges through cutting-edge tech, this role was made for you!

POSITION INFO:
ESSENTIAL SKILLS YOU BRING TO THE PARTY:

Youâre a ServiceNow Advanced User and an IT Service Management Advanced User
You rock Problem, Incident, and Change Management
You own Operational Elements like planning, testing, deployment, and refinement
You're a Technical Lifecycle Management Advanced User with solid Security Management know-how
Youâre ready for additional responsibilities as defined by the Agile Working Model (AWM) Charter

Â
BONUS POINTS IF YOUâVE GOT:

Agile development methodologies experience
Know-how in Confluence / Jira, DevOps
Familiarity with Apache Kafka, Kibana, Grafana, or Terraform
Working knowledge of Cloud Architecture

Â
YOUR QUALIFICATIONS & EXPERIENCE:

A relevant IT Degree, Diploma, or equivalent Work Experience
5â8 years as a Software Engineer
1+ year experience with Public Cloud platforms

Â
WHAT YOUâLL BE DOING (AND ROCKING AT):

Collaborating with Team Leads, Stakeholders, and IT Product Owners on operations
Ensuring high-quality operability throughout application lifecycles
Owning IT Operations processes (IT.03 Monitor and Operate IT Product)
Leading release, change, and technical lifecycle management
Prioritising and advising on application scope and resource decisions
Championing KPIs, security measures, availability, and post-mortem reviews
Supporting Agile processes and IT governance every step of the way

Â
WHATâS IN IT FOR YOU?

Dive into a cutting-edge global IT landscape
Enjoy flexible work hours (1,960 hours per year)
Experience high work-life balance
Work remotely or on-site â your call!
Access affordable group vehicle deals (T&Cs apply)
Thrive in an energetic, fast-paced environment with a dynamic global team
Work in modern, state-of-the-art offices
Apply your skills using the Agile Working Model Methodology

Â
Ready to bring your A-game? Join a team that celebrates innovation, rewards drive, and puts operational excellence in the fast lane. Apply now and letâs shape the future of vehicle management â together! Send CVs to

NB! This job is now closed. You can apply for other jobs by uploading your CV.

Similar jobs you might be interested in:

1121 Infrastructure Engineer (Senior) TTD
Location: Menlyn
Salary:
ESSENTIAL SKILLS:Strong experience with Unix/Linux operating systems (SUSE)Proficiency in shell scripting (Bash, Perl, Python)Knowledge of High Availability systems including Veritas InfoscaleKnowledge of system monitoring tools (Nagios, Grafana or similar) and backup solutionsOracle and SAP high level knowledgeSolid understanding of networking concepts (DNS, DHCP, SSH, TCP/IP)ADVANTAGEOUS SKILLS:...
11 days ago

1016 Full Stack Developer (Senior)
Location: Menlyn
Salary:
ESSENTIAL SKILLS:Experience in servicenow-based custom app developmentExperience in enterprise Risk and Compliance and Integrated Risk ManagementExperience in the Common Service Data Model (CSDM) and Configuration Management Database (CMDB)Experience in integration with, REST API, NOW API, and SAP.Experience with UI Builder, Service Portal Designer, Themes and WidgetsExperience in integrating comp...
11 days ago

1177 Operations Engineer (Entry)
Location: Menlyn
Salary:
ESSENTIAL SKILLS: Precise understanding of time management and task prioritization. Ability to manage and correct system configurations and entries. Ability to develop accurate reporting data for the department and domain codes Ability to design and develop dashboards using PowerBi, Excel Pivots, and other dashboard reporting tools Ability to assist in process optimizatio...
11 days ago

TTD Infrastructure Engineer (Senior) 3099
Location: Menlyn
Salary:
Are you a highly skilled Infrastructure engineer with a passion for Linux, cloud platforms, and high-availability systems? Join a forward-thinking, globally connected environment where you’ll play a key role in delivering secure, resilient, and enterprise-scale infrastructure solutions.This opportunity is ideal for someone who thrives in complex production environments, enjoys solving challe...
12 days ago

TTD Infrastructure Engineer (Ansible License) (Senior) 1322
Location: Menlyn
Salary:
Infrastructure engineer (senior)long-term contract
12 days ago

3426 Infrastructure Engineer (Senior)
Location: Menlyn
Salary:
ESSENTIAL SKILLS:Proficiency with major Linux distributions (Ubuntu, CentOS, Red Hat, etc.)Strong command line and shell scripting skills (Bash Perl, Python)Installation and configuration of Linux desktop environmentsTroubleshooting hardware, software, and network issuesUser and permission managementNetworking fundamentals (TCP/IP, DNS, DHCP, VPN, firewall)System monitoring and performance tuningE...
12 days ago

3428 Infrastructure Engineer (Senior)
Location: Menlyn
Salary:
ESSENTIAL SKILLS:Proficiency with major Linux distributions (Ubuntu, CentOS, Red Hat, etc.)Strong command line and shell scripting skills (Bash Perl, Python)Installation and configuration of Linux desktop environmentsTroubleshooting hardware, software, and network issuesUser and permission managementNetworking fundamentals (TCP/IP, DNS, DHCP, VPN, firewall)System monitoring and performance tuningE...
12 days ago

1103 Infrastructure Engineer (Expert)
Location: Menlyn
Salary:
ESSENTIAL SKILLS:Deep knowledge of Confluence, Jira and Bitbucket/GitHubDeep knowledge of Ansible Core and Ansible Automation Platform/Ansible TowerDeep knowledge of cloud technologies such as AWS and AzureDeep knowledge of Unix, Linux (RHEL, Ubuntu, SLES)Deep knowledge of IaC and related tools such as TerraformDeep knowledge of mounting technologies Autofs and DFSDeep knowledge of storage technol...
15 days ago

1322 Infrastructure Engineer (Senior) TDD
Location: Menlyn
Salary:
ESSENTIAL SKILLS:System management experience in Ansible Automation Platform/Ansible TowerExperience in License services, administration, and management such as OpenLM, Matlab, and FlexLMExperience in IT-operations, standby support and ticket managementAdvanced experience in Kubernetes and DynatraceAGILE Project Management knowledge and PIC processesExperience in administrating Windows and Linux O...
15 days ago

3099 Infrastructure Engineer (Senior)
Location: Menlyn
Salary:
ESSENTIAL SKILLS:Strong experience with Unix/Linux operating systems (SUSE).Proficiency in shell scripting (Bash, Perl, Python).Knowledge of High Availability systems including Veritas Infoscale.Knowledge of system monitoring tools (Nagios, Grafana or similar) and backup solutions.Oracle and SAP high level knowledge.Solid understanding of networking concepts (DNS, DHCP, SSH, TCP/IP).ADVANTAGEOUS S...
15 days ago