Services Manager with OpenText solutions

Recruiter:

Data Centrix

Job Ref:

JHB005477/Kono

Date posted:

Wednesday, June 30, 2021

Location:

Capetown, South Africa

Salary:

Negotiable

SUMMARY:
Datacentrix Cape Town is looking for a Service Manager with extensive experience in OpenText Solutions, Microsoft Solutions and general IT Standards i.e. networks, security, server architecture from a strategic and technical level.

POSITION INFO:

Critical Requirements - Skills, Experience & Qualifications:

Essential Matric or Grade 12
Bachelors-degree or suitable IT Certification
Extensive experience in OpenText Solutions, Microsoft Solutions and General IT Standards i.e. networks, security, server architecture
Knowledge/ experience in project management- certification preferred
At least 10 years’ experience in IT systems implementations
Car and driver’s license.
Experience in Project Management tools such as MS Projects or Smartsheets.

Primary Role Accountabilities:

Strong people leadership as well as team and individual people development skills
Coordinate internal resources and third parties/vendors for the successful execution of projects
Manage the relationship with the client and all stakeholders
Establish and maintain relationships with third parties/vendors
Developing project scopes and objectives, involving all relevant stakeholders and ensuring technical feasibility
Lead technical team with strategic solution crafting based on strategic input from client,
Close corporation with a Solution Architect translating strategic approach to tactical execution steps
Guidance and orientation of technical team on tactical activities
Monitor and control of planned activities and resources
Management of administrative and governance processes as dictated by client as well as Datacentrix
BAU day to day operation with deep integration into client operational structure
Government Director and above engagement capability
Skill development of technical team in new technology as well as progressive development skill development in individuals and cross skill enablement to align with client strategic focus
Report and escalate to management as needed
Perform risk management to minimize project risks
Create, enforce creation of, and maintain comprehensive project documentation
Prepare Project presentations and chair regular Project Meetings and Steering Committee Meetings
Display consistent energy, drive, and persistence in order to deliver results.
Ensure the correct escalation processes are followed and that Project Sponsors & Project Owners are kept abreast of any unresolved issues or risks.

NB! This job is now closed. You can apply for other jobs by uploading your CV.

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Services Manager with OpenText solutions

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