SUMMARY:
Receive and process vanilla/vanilla with manual intervention settlement instructions, monitor the settlement lifecycle, identify and escalate exceptions within specified deadlines, and respond to basic client queries to optimize the number of transactions that settle via Straight-through-Processing (STP).
Licence to Operate:
POSITION INFO:
Receive and process vanilla/vanilla with manual intervention settlement instructions, monitor the settlement lifecycle, identify and escalate exceptions within specified deadlines, and respond to basic client queries to optimize the number of transactions that settle via Straight-through-Processing (STP).
Licence to Operate:
- Pre-Failed Trade Resolution - Identify and raise potential issues internally that could result in a failed trade.
- Activity Completion Attestation - Complete the check-sheet (Control First) at the end of day to confirm that all assigned tasks are completed according to guidelines and deadlines.
- Administration - Check external source of data to validate/match information, escalate unresolved items and consolidate and prepare documentation for validation and approval to facilitate the billing of claims, fees or penalties.
- Stakeholder Engagement - Establish internal stakeholder relationships within Settlements to ensure the efficient and effective resolution of simple queries and exceptions for structured products.
- Operational Excellence - Identify and report operational incidents and issues internally to ensure delivery of high-quality service.
- Confirm Validate Transactions - Identify discrepancies with information captured by counterparties (internal and external) and manage basic queries for vanilla automated settlements by referring to the relevant stakeholders and requesting amendments to verify the accuracy of the settlement.
- Monitor Track Trade Settlement Status - Monitor and track queues / systems for vanilla / vanilla with manual intervention products (single product) to identify failed / unmatched settlements. Generate reports and instructions from the system to manage and mitigate settlement risk.
- Escalations / Exceptions Handling - conduct basic investigations, timeously flag and resolve vanilla / vanilla with manual intervention exceptions with the support of internal stakeholders (optimized Traders and Trade Support) and/or speedily escalate to maximize the number of trades settled within specified deadlines to ensure risk to Wholesale Bank is minimized and client experience is optimized.
Risk, Regulatory, Prudential Compliance:
- Regulatory, Risk Governance - Attend the required training and adhere to relevant controls, policies, processes, procedures and instructions and identify and report incidents to limit and mitigate risk and fulfil regulatory / legislative requirements.
- Reporting Management Information - Contribute to the operational risk report and other management information by logging information (eg key risk indicator capture) to facilitate accurate management information and reporting.
Minimum Qualifications:
Preferred Qualifications:
Other Preferred Qualifications, certifications or professional memberships:
Experience Description:
- Basic knowledge gained in a bank or securities environment. General payments / settlements experience advantageous. Basic knowledge of operating systems (basic SWIFT) and Financial Markets.
- CIB Operations Fulfilment
Total number of years’ experience: 1 year
NB* THIS IS A 12 MONTHS' CONTRACT ROLE
Technical Competencies:
Root Cause Analysis:
- Knowledge and application of techniques that can be applied to determine the cause of process or control failures.
Local Market Knowledge:
- The knowledge and understanding of the opportunities, competitive environment, regulations, and risks related to doing business in a particular country.
- Proficiency Level 1 BASIC - Applies elementary concepts to develop activities under supervision.
Deal or Trade Life Cycles:
- Knowledge of operational aspects of products and deals including timing and execution of operational process flows throughout the lifecycle.Â
- Proficiency Level 2 PROFICIENT - Clear knowledge and application of the concept.Product Knowledge (Trading, Transacting):
- Knowledge of equity derivative product, electronic trading engines, prime brokerage and other institutional equity products.Â
Continuous Process Improvement:
- The ability to review existing processes with the view to find better ways to execute tasks on a continuous basis.
Settlement Process:
- Knowledge of confirmation and settlement processes, as well as exchange / matching (OTC) processes / tools, rules, systems, cut-off times and implications.Â
- Proficiency Level 2 PROFICIENT - Clear knowledge and application of the concept.
Settlement Systems:
- Knowledge of settlements methods or systems (e.g. SAMOS, CLS, etc.) as well as specific knowledge of payment cut-off times and implication of late payments made.Â
- Proficiency Level 2 PROFICIENT - Clear knowledge and application of the concept
Client Servicing:
- The ability to respond to client requirements, queries and complaints and log order entries into relevant company system.
Internal Relationships:
- Trading Desks, Middle Office, Front Office Trade Support Teams, Reconciliations Lead, Confirmations Lead, Credit Risk Department, Legal Department, Business Relationship Leads.
NB* THIS IS A 12 MONTHS' CONTRACT ROLE
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