Shipping Assistant – Textiles

SUMMARY:
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Job Title: Shipping Assistant – Textiles
Department: Shipping / Logistics / Imports & Exports
Location: Durban, KwaZulu-Natal
Employment Type: Permanent

About Us

Key Responsibilities

• Assist with the coordination of local and international shipments.
• Assist with the administration of imports and exports of textile products and raw materials.
• Prepare and maintain accurate shipping and export documentation.
• Assist with preparing commercial invoices, packing lists, delivery notes, certificates, and other shipping documentation.
• Liaise with freight forwarders, clearing agents, shipping lines, transport companies, suppliers, and customers.
• Monitor shipments from dispatch through to final delivery.
• Track import and export shipments and provide updates on shipment status.
• Assist with coordinating collection and delivery arrangements.
• Follow up on outstanding shipping documentation and customs requirements.
• Assist with ensuring that shipments comply with relevant import and export requirements.
• Check shipping documents for accuracy and ensure information matches purchase orders, sales orders, invoices, and packing lists.
• Assist with customs clearance processes and provide required documentation to clearing agents.
• Monitor shipment ETAs and follow up on delays or discrepancies.
• Maintain accurate records of all import and export transactions.
• Capture shipping information on internal systems and spreadsheets.
• Assist with maintaining shipping schedules and shipment trackers.
• Communicate shipment information and updates to relevant internal departments.
• Liaise with the warehouse and production departments to ensure goods are available and ready for dispatch.
• Assist with resolving shipment discrepancies, documentation issues, and delivery delays.
• Maintain organised electronic and physical filing systems for shipping documentation.
• Assist with monitoring freight costs and shipping-related charges where required.
• Ensure all shipping documentation is available for audit and record-keeping purposes.
• Perform general shipping and logistics administration as required.

Minimum Requirements

• Matric (Grade 12).
• A qualification in Logistics, Supply Chain Management, Shipping, Imports & Exports, or a related field will be advantageous.
• Minimum 2–3 years' experience in a shipping, logistics, imports/exports, or supply chain administration role.
• Textile, manufacturing, or FMCG industry experience will be advantageous.
• Practical experience dealing with imports and exports is essential/preferred.
• Experience dealing with freight forwarders, clearing agents, shipping lines, and transport companies.
• Good understanding of shipping and import/export documentation.
• Knowledge of commercial invoices, packing lists, bills of lading, airway bills, and certificates of origin will be advantageous.
• Knowledge of customs clearance processes and import/export procedures.
• Strong Microsoft Excel and administrative skills.
• Experience working with ERP, logistics, or shipping systems will be advantageous.
• Excellent attention to detail and accuracy.
• Strong communication and follow-up skills.
• Ability to work under pressure and meet strict shipping deadlines.

Skills & Competencies

• Strong organisational and administrative skills.
• Excellent attention to detail and accuracy.
• Good understanding of shipping and logistics processes.
• Strong communication and interpersonal skills.
• Excellent follow-up and coordination abilities.
• Good problem-solving skills.
• Ability to manage multiple shipments and deadlines simultaneously.
• Strong document control and record-keeping skills.
• Good numerical and analytical ability.
• Strong Excel and reporting skills.
• Ability to liaise effectively with internal and external stakeholders.
• Ability to work independently and as part of a team.
• Proactive and deadline-driven approach.
• Ability to work effectively in a fast-paced manufacturing environment.

What We Are Looking For

What is on Offer

• Competitive market-related remuneration package.
• Opportunity to join an established textile manufacturing organisation.
• Exposure to international imports and exports.
• Opportunity to gain further experience in shipping, logistics, and supply chain operations.
• Dynamic and fast-paced working environment.
• Career growth and development opportunities.
• Opportunity to develop specialised experience within the textile manufacturing industry.

How to Apply

POSITION INFO:
We are committed to locating the ideal job for you, so we kindly advise against paying for this service. There are no costs associated with securing employment with us.