Shipping, Sales & Operations Assistant

SUMMARY:
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POSITION INFO:

• Shipping
  • Arranging shipments, selecting carriers, and generating shipping documentation.
  • Overseeing the shipping process, from order to delivery.
  • Shipping documentation: Preparing and processing shipping documents, such as invoices, packing slips, and customs forms.
  • Building and maintaining relationships with shipping carriers
• Customer Sales and Order Management (Sales)
  • Publish pricing to customer database via email & Channel360 platform.
  • Handle customer orders and inquiries and manage orders placed.
  • Ensure timely and accurate communication regarding order status, product availability, and delivery schedules.
  • Initiate Sales campaigns for local and cross border bulk fuel sales.
• Fuel Planning (Operations)
  • Coordinate local & cross border fuel planning to ensure efficient fuel usage for operations.
  • Plan and update local and cross border load tracking for current and new orders.
  • Coordinate with transporters to plan and track all logistics and shipments.
  • Ensure timely and efficient movement of goods from suppliers to customers.
  • Oversee and manage cross-border clearing processes, ensuring compliance with all regulations.
  • Coordinate with clearing agents and ensure smooth clearance of goods at customs
• Supplier Relations (Operations)
  • Liaise with various local & cross border suppliers to ensure the timely delivery of products.
  • Plan and manage stock release requests, coordinating between suppliers and internal teams.
• General Administration (Admin)
  • Maintain and update supplier, customer, and transporter reconciliation records.
  • Allocate payments accurately to customer and supplier accounts.
  • Coordinate with the finance team to ensure payments are processed and recorded correctly
  • Prepare and manage daily invoice schedules for customers and suppliers.
  • Ensure timely and accurate preparation of invoices in accordance with agreements
  • Manage the introduction of new customers and ensure compliance with internal processes and regulatory requirements.
  • Oversee the full compliance process for onboarding new customers.

• Skills & Qualifications:
  • Good understanding of operations, logistics, and compliance processes.
  • Experience in handling payments, invoicing, and financial reconciliations.
  • Proficient in MS Office, SAGE Accounting
• Education & Experience:
  • Proven experience in customer service, supplier relations, shipping and administrative roles, preferably in a fast-paced environment.

If you have not heard from us within 2 weeks, we regret that you have been unsuccessful