SUMMARY:

POSITION INFO:
Shop Keeper in Gqeberha (Port Elizabeth) We are currently looking for a dedicated and customer-oriented Shop Keeper to manage a retail outlet specializing in water-storage tanks and related products. Working under the guidance of the Branch Manager, you will be responsible for providing excellent customer service, maintaining stock levels, processing sales transactions, and ensuring the overall organization of the shop. Key responsibilities: Welcome customers, provide product information, and assist with their purchases. Prepare quotes, process orders, and address customer inquiries promptly. Manage payments, issue receipts, and reconcile daily cash transactions accurately. Receive and verify deliveries, and maintain updated stock records. Coordinate customer collections and deliveries efficiently. Keep the shop, displays, and storage areas clean, orderly, and safe for both staff and customers. Handle customer complaints professionally, escalating issues when necessary. Maintain accurate sales, payment, and delivery records. Adhere to company policies regarding security, stock management, and workplace safety. Requirements: High school diploma or equivalent qualification. Prior experience in retail, shopkeeping, or counter sales. Familiarity with stock control, cash management, and basic administrative tasks. Proficiency in using computers, including email and point-of-sale systems. Excellent communication and customer service skills. Strong numerical abilities, attention to detail, and accuracy in work. Capability to work independently and oversee daily shop operations effectively. Experience in water tanks, plumbing, hardware, or related products is a plus. Personal attributes: Honest, reliable, and punctual in fulfilling duties. Organized, proactive, and able to multitask efficiently. Friendly demeanor with a professional approach to serving customers. Practical problem-solving skills and a proactive work ethic. Ability to manage customer service and administrative responsibilities in a busy retail setting. How to Apply: Submit your CV & supporting documents via link provided only. To ensure regulatory compliance with the Protection of Personal Information Act (POPIA - Act 4 of 2013) and guarantee a fair, audited evaluation process, Skillnet Recruitment operates a strictly structured digital candidate funnel. Important Notice: Direct CV submissions via email, WhatsApp, or physical walk-ins are strictly prohibited.