Short-Term Insurance Administrator

Recruiter:

Time Personnel

Job Ref:

CPT004854/Meg

Date posted:

Friday, October 17, 2025

Location:

Cape Town, South Africa

SUMMARY:
Do you have 1 - 2 years experience managing customer claims in short-term insurance?

Our client, a well-established short-term insurance brokerage based in Cape Town’s Northern Suburbs, is seeking an Insurance Administrator to provide essential support and client service to their team of brokers.

This role is perfect for someone with a basic understanding of short-term insurance who’s eager to build hands-on experience and advance within the industry.

POSITION INFO:
REQUIREMENTS

Matric (Grade 12) qualification
RE5 certification is advantageous
FAIS compliant with the required credits
2–3 years of proven experience as a Broker Consultant within the short-term insurance sector
Valid driver’s license and access to reliable personal transport
Proficient in MS Office, CRM platforms, and quoting software
In-depth understanding of short-term insurance products and industry standards
Bilingual in English and Afrikaans (written and spoken)
Exceptional communication, negotiation, and client relationship skills
Strong problem-solving abilities and analytical mindset
Highly self-driven, able to work independently and manage time effectively
Excellent organisational and administrative capabilities

DUTIES

Build and maintain strong relationships with brokers, financial advisers, and key stakeholders.
Drive new business acquisition while ensuring the retention and growth of existing broker portfolios.
Provide comprehensive support to brokers, including assistance with client claims, policy amendments, general enquiries, and administrative tasks related to personal and commercial short-term insurance.
Manage the efficient processing of annual policy renewals for short-term insurance clients.
Keep brokers informed of product updates, regulatory changes, and industry developments.
Ensure full compliance with FAIS, FICA, POPIA, and all other applicable legislation and regulatory requirements.
Serve as the key liaison between the company and brokers, as well as between brokers and their clients, to uphold a high standard of service delivery.

Salary: R negotiable dependent on experience

Join us on SOCIAL MEDIA or visit our WEBSITE for more information. See links below.

Similar jobs you might be interested in:

Short-Term Insurance Administrator
Location: Cape Town
Salary:
Do you have 1 - 2 years experience managing customer claims in short-term insurance?Our client, a well-established short-term insurance brokerage based in Cape Town’s Northern Suburbs, is seeking an Insurance Administrator to provide essential support and client service to their team of brokers.This role is perfect for someone with a basic understanding of short-term insurance who’s ea...
3 days ago

Broker Assistant
Location: Cape Town
Salary:
Are you starting out your career in short-term insurance and ready to grow your experience in a supportive team environment?Our client, a reputable short-term insurance brokerage, based in the northern suburbs is seeking a broker assistant to support their brokers with administration and client service.This role is ideal for someone with a basic understanding of short-term insurance who’s ea...
5 days ago

Human Resources Officer
Location: Cape Town
Salary:
The University of Cape Town Lung Institute (www.lunginstitute.co.za), requires applications for a HUMAN RESOURCES (HR) OFFICER* position, on a Fixed Term Contract. The Lung Institute, a subsidiary of the University of Cape Town, is a globally recognised medical research facility with a mandate to address priority health issues through Education, Research and Service. The HR Officer will ...
12 days ago

FP&A Analyst
Location: Capetown
Salary: R45000 - R55000 p/m
This is a high-impact opportunity for a newly qualified accountant to launch their FP&A career within a globally integrated finance function. As FP&A Analyst, you''ll gain hands-on exposure to multi-currency reporting, contribute to budgeting and forecasting processes, and collaborate directly with business leaders.
12 days ago

Service Manager - Northern Suburbs
Location: Cape Town
Salary: R30 000
An Industry Leading Health and Hygiene company are looking for a hard-working Service Manager to join their team.On-site | Permanent | R30 000 pm | Ndabeni
28 days ago

Digital Agency Senior Paid Ads Strategist
Location: Stellenbosch
Salary:
Are you an experienced Paid Ads specialist with minimum five years experience? Our client based in Stellenbosch, has a hybrid position available (2 days in office, 2 days remote) which requires your Google Ads certification, strong skills in GTM, GA4, and campaign optimisation. This post needs a strong independent specialist who is an excellent with implementation, working with several c...
3 days ago

Logistics Administrator
Location: Westlake
Salary:
Do you have two years’ experience involved with the distribution and movement of stock?Our client based in Westlake requires your logistics administration skills to join their team to improve customer service, increase efficiency with deliveries and overall profitability of the business.Duties will include dealing with suppliers in China, freight forwarders, tracking shipments, customs and c...
3 days ago

Graphic Designer
Location: Constantia Nek
Salary: DOE
Creative Genius, work with muiltiple brands, Advanced working knowledge of design suites
3 days ago

Sales Development Representative
Location: Capetown
Salary: Market-Related
As an SDR, you will be the first point of contact for potential clients, GP practices, Primary Care Networks (PCNs), and Federations.
3 days ago

Graphic Designer
Location: Cape Town
Salary: 20000 Monthly
A portfolio of luxury boutique lodges and retreats in South Africa is looking for a talented and versatile GRAPHIC DESIGNER to join their dynamic hospitality team.
3 days ago