Short-Term Insurance Assistant

SUMMARY:
About the Role
An established financial services business is seeking a proactive, organised and detail-oriented Short-Term Insurance Assistant to join its team. The successful candidate will provide administrative and client service support to brokers and administrators, ensuring the efficient management of short-term insurance policies and related documentation.

POSITION INFO:
About the Role An established financial services business is seeking a proactive, organised and detail-oriented Short-Term Insurance Assistant to join its team. The successful candidate will provide administrative and client service support to brokers and administrators, ensuring the efficient management of short-term insurance policies and related documentation. Key Responsibilities Assist with insurance quotations, policy amendments, renewals and cancellations. Handle client enquiries professionally and provide timely feedback. Maintain accurate client information, policy documentation and records. Liaise with insurers, underwriters and service providers. Provide administrative support to the short-term insurance team. Ensure that policy administration is completed accurately and within required timeframes. Assist with general administrative duties as required. Minimum Requirements Matric certificate. Previous experience in short-term insurance administration. RE5 qualification and other relevant insurance qualifications will be advantageous. Strong administrative and organisational skills. Excellent attention to detail and the ability to work under pressure. Computer literacy; experience with insurance industry systems will be an advantage. Good communication and client service skills. A positive attitude, professional approach and willingness to learn. The Ideal Candidate The ideal candidate will be reliable, methodical and customer-focused, with the ability to manage multiple tasks while mainta