Short-Term Support Specialist | Cape Town, Centurion

Role: Short-Term Support Specialist

Category: Financial Services
Location: Cape Town, Centurion
Salary: R800 000 – R900 000 per annum

Are you a technically minded insurance professional with strong commercial short-term experience? Join a dynamic Technical Advice team as a Short-Term Support Specialist, where you’ll play a pivotal role in supporting advisers and driving consistent, high-quality advice across the business.

Key Responsibilities:

• Assist in developing and maintaining policies and advice frameworks
• Support the standardisation of advice processes and documentation
• Provide legal and technical insurance support to financial advisers
• Research insurance trends and market developments
• Interpret and apply industry insights within the business
• Draft insightful articles on short-term insurance topics
• Prepare professional presentations for training and development sessions

Requirements:

• NQF 5 Short-Term Insurance Qualification
• 5+ years of commercial short-term insurance experience
• Strong understanding of FAIS legislation and compliance requirements
• Excellent verbal and written English communication
• Advanced MS Office skills (especially PowerPoint & Word)
• Willingness to travel within South Africa occasionally
• Experience in providing legal or technical support within the financial services industry

Key Competencies:

• Analytical mindset with attention to detail
• Effective time management
• Excellent interpersonal and presentation skills
• Collaborative team player
• High adaptability and emotional intelligence
• Problem-solving ability with a proactive approach