Short-term Commercial Underwriter

SUMMARY:
An opportunity exists for a Short-Term Commercial Underwriter within the Financial & Insurance industry based in Port Elizabeth (Gqeberha)

POSITION INFO:

Duties:

Daily servicing of clients:

• Addressing various coverage issues.
• Contract analysis.
• Exposure analysis.
• All endorsement activity.
• Routine coverage questions.
• Problem solving.
• Account renewal control in combination with the marketing staff.
• Checking and binding policies.

General Client Management:

• Build and maintain constructive and effective relationships with clients by meeting and exceeding expectations.
• Provide consistent, accurate, timely and pertinent communication to clients through “constant touch”, phone calls, e-mails etc.
• Respond to client inquiries/issues within the established timelines.
• Resolve/assist with any service or claims queries.
• Assist the marketing staff in the compilation of insurance portfolios for clients.
• Assist clients in making appropriate coverage changes; make each contact a marketing opportunity.
• Inform and educate clients about coverage, exclusions and exposures; document electronic files accordingly.
• Assist clients by helping to devise means to mitigate risks e.g. additional security measures.
• Update Growth Charts after the completion of all/any financial transactions.
• Follow up on survey requirements.
• Manage their diary.
• Respond to clients’ needs by producing certificates, policies and other related items accurately and on time.
• Monitor and review client satisfaction.
• Maintain up to date records of communication with clients.

Renewal:

• On receipt of the monthly renewal list from their Team Leader, assist the Account Executive to market, negotiate, prepare and analyze alternative renewal options.
• Where applicable, on receipt of complete renewal instructions from the Account Executive proceed with the renewal process.
• Where the Account Executive indicates they do not require involvement, undertake the renewal procedure according to company standards and requirements.
• Develop written and electronic renewal material as appropriate.
• Input required information as necessary.
• All other reasonable duties that might be assigned from time to time.

Requirements:

• Grade 12 (Matric) qualification
• Full Qualification recognized by the FSCA is essential
• RE5 Examination certificate is essential
• RE1 Examination certificate will be advantageous
• Short term insurance knowledge essential
• Be fully bilingual (English & Afrikaans)
• In-depth knowledge of insurance coverages and the ability to communicate this clearly to clients and insurers
• At least 3 years’ experience in Commercial Lines Underwriting
• Class of Business: Short Term Personal Lines  (where applicable)
• Class of Business: Short Term Commercial Lines  (where applicable)
• A proven track record of Continuous Professional Development accrued in previous years (where applicable)
• Certificates recording Product Specific Training completed through various service providers
• Computer skills and knowledge (especially of Word, Excel, Outlook, Internet) and knowledge of operation of standard office equipment
• Knowledge of clerical and administrative procedures and systems, such as filing and proper record keeping
• Knowledge of principles and practices of basic office/administrative management

NB! This job is now closed. You can apply for other jobs by uploading your CV.