SUMMARY: Hitachi Construction Machinery is a world leading manufacturer of construction and mining equipment with a strong focus on a consistent development to provide customers with the technology, products and services that generate new value. Its employees represent a group of trusted experts while keeping continued focus on innovation and growth.Are you an independent achiever focused on performance that is looking to join a multi-cultural, collaborative and an innovative working environment? If so, then we are looking for you!
POSITION INFO: Job IntentDevelop and implement branch plans as aligned to corporate strategy and manage all aspects of the branch operations on a day-to-day basis for achievement of HCMZ business goals and objectives.Key Responsibilities Ensure safety standards are adhered toDevelop and implement branch plan and objectives Manage and monitor all Site operations and support to the customerMonitor and report Site budgets and business plansDevelop and manage service level agreements with service providersCompile service level agreement & monitor aftermarket servicesEnsure Site Budgets and Targets are met by the BranchMonitor customer status and needsManage procurement & logistics activities for the BranchCompliant with legislative requirements & company policiesEnsure quality assurance in all processesDevelop and implement proceduresManage team performanceMaintain/enhance customer relationsMinimum Qualifications and Experience Must have a full Grade 12 certificateMust have a Degree in Engineering and any Business Qualification or better Must have a minimum of 8 years minimum experience in a Mining industry or similar field Member of Engineering Institution from Country of origin or of Zambia (EIZ) Competences Good Analytical Skills Good communication skillsGood customer RelationsAdvanced knowledge of Machines & EquipmentTechnical background
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