Site Supervisor

SUMMARY:
Keep service operations running smoothly! Join a dynamic service team where your administration, client service and parts knowledge make an impact.

POSITION INFO:
Our client is a leading provider of cooling and refrigeration solutions across South Africa, specialising in service, repair and maintenance for the transport and automotive industries. They pride themselves on offering high-quality technical support, parts and after-sales service to clients. Joining this team means working in a fast-paced, customer-focused environment with strong industry expertise.

You’ll be responsible for opening and managing job cards, coordinating with Technicians and Supervisors, working closely with the parts department, monitoring jobs in progress, handling invoicing and job costing, and processing warranty claims. You’ll also provide professional client communication and ensure efficient service administration that supports seamless workshop operations while maintaining excellent customer satisfaction.

Job Experience and Skills Required:

• Matric qualification (a relevant technical/admin Diploma is advantageous).
• Proven experience as a Service Administrator/Service Advisor within the automotive, or dealership industry.
• Strong knowledge of job card systems, invoicing, costing and warranty procedures.
• Ability to liaise confidently with clients, Technicians, and the parts department.
• Excellent administrative, organisational, and customer service skills, with attention to detail.