Site Supervisor

SUMMARY:
The Role:

Essential functions:

• SLA compliance
• Quality Management
• Customer Relationship
• Monitor Network to ensure network availability
• Troubleshooting and problem solving of customer issues
• Hardware and Software â?? setup, ...
  
  

  POSITION INFO:
  The Role:

  Essential functions:

  • SLA compliance
  • Quality Management
  • Customer Relationship
  • Monitor Network to ensure network availability
  • Troubleshooting and problem solving of customer issues
  • Hardware and Software â?? setup, repair, configure and troubleshoot
  • Monitor and perform maintenance and trouble resolutions of the IP network and services associated with it
  • Coordinate the evaluation, installation and support of corporate LAN environment including but not limited to IP PBX, routers, switches, firewall, server environment, DNS and desktop hardware and software applications.
  • Actively participate in all the Safety and Prevention Planning and Control
  • Actively participate in all the IT Service Management processes
  • Actively participate in good housekeeping and safe work environment
  • Recommending repairs, performing authorized repairs, performing post repair checks, addressing walk in customers, and answering customer questions as needed.
  • Promote and sell SCAN RF Projects wireless product/service, providing customer training, administering broadband for the purpose of ensuring the company can provide the latest products and services they desire.
  • Develop and maintain positive relations with internal and external customers
  Skills and Experience:

  Qualification Essential Competency:

  • Grade 12.
  • A+, N+
  • CCNA qualification.
  • Rajant wireless network qualification
  • InfiNet wireless network qualification

  Experience required:

  • Minimum 5 years experience post qualification experience.
  • Advanced computer literacy
  Other:

  Work environment:

  • Climb towers, ladders or operates lift equipment on client sites. Standby on weekends (as per roster)

  Travel:

  • Traveling be required from time to time.
  
  
  

   

  NB! This job is now closed. You can apply for other jobs by uploading your CV.

  
  

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