Snr Desktop Application Specialist

Recruiter:

IOCO

Job Ref:

iOCO01432

Date posted:

Monday, October 24, 2022

Location:

, South Africa

Salary:

Negotiable

JOB SUMMARY:
The Role:

We are recruiting a Snr Desktop Application Specialist.

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Skills and Experience:

Essential Qualification:

Grade 12
ITIL V3\4
Microsoft 365 Certified: Modern Desktop Administrator Associate
National Dip...

JOB DESCRIPTION:
The Role:
We are recruiting a Snr Desktop Application Specialist.

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Skills and Experience:
Essential Qualification:
- Grade 12
- ITIL V3\4
- Microsoft 365 Certified: Modern Desktop Administrator Associate
- National Diploma in Information Technology or relevant degree
Preferred Qualification:
- Creation of packages and applications on SCCM 2012 or later
- Creation of Collections
- Deployment of application to more than 1000 workstations in the field
- Ability to troubleshoot failed deployments
- Maintain SCCM client health
Experience required:
- Minimum 5 years desktop support experience
- 5+ years of IT experience in a support and customer facing role
- 2+ years SCCM experience with SCCM and later
- SCCM experience deploying to several locations
- Windows 7/10 support experience
- Experience with Power Shell V4 later
- Experience Batch scripting
Key Accountabilities:
Duties/Responsibilities:
- Ability to create transforms (MST) files for package deployment
- Ability to create customized Microsoft Office deployment
- Ability to provide high level of customer service and problem resolution
- Strong business, technical and analytical abilities, and ability to use advance problem solving to find answers for customer issues
- Excellent interpersonal, verbal, and written communication skills with ability to handle customer concerns over telephone or through personal contact
- Excellent analytical skills with a demonstrated ability to plan, organize, prioritize, and complete work assignments
- Ability to work with minimal supervision
Personality and Attributes:
- Good communication skills and fluent in English (Speaking and Writing)
- Self-sufficient
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Other:
Physical demands:
- Bound to sitting at desk mostly.
NB! This job is now closed. You can apply for other jobs by uploading your CV.

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