Snr IT Support Administrator

A Global Christian Organisation seeks a Snr IT Support Administrator for Africa and Latin America that will be based in Johannesburg, South Africa. Founded in 1955, the organisation works in over 70 countries, providing social economic support, capacity building, literature, advocacy, and prayer to Christians in places where being a follower of Jesus Christ can mean discrimination, loss of livelihood, loss of liberty, loss of life. Primary responsibility of this role is to further advance the use of technology in the region, to increase the effectiveness, capabilities, and digital resources of the ministry. For applications and enquiries email

Min Requirements:

Committed Christian

A+ / N+ Certification

MCSE

10 years + applicable experience

NGO experience advantageous

Salary: R492 000 Cost To Company per Annum

Purpose of position:

• Monitor and respond to security alerts on devices protected by next-generation protection, endpoint detection and response, and many other capabilities of ?Microsoft Defender Advanced Threat Protection?.
• Manage advanced email settings, such as quarantine, encryption, and mail flow rules.
• Manage sites, sharing, storage, and more for ?SharePoint? and ?OneDrive?. Migrate files and sites to ?Microsoft 365?.
• Setup and manage data classification.
• Information protection.
• Risk management.
• Support users via remote support tools.
• Support regional IT staff.
• Mimecast management, configuration, and reporting.
• Manage and support firewall (Sophos) and assist IT team with the upgrades and control of the devices.
• Supporting end users as first point of contact and resolving incidents.
• Training users in using corporate systems and basic computer skills.
• Vendor management.
• Installing, and maintaining workstations for the offices.
• Ensuring workstations and network is compliant with global and regional IT policies
• Maintain network and IT equipment in local network, security updates are run, and printers are functioning.
• Monitoring internet connection, liaising with provider to ensure speed is met and keeping up to date with local internet trends and developments.
• Identify possibilities for improvements to increase efficiency and effectiveness.

If you have not heard from us within 2 weeks, please regard your application as unsuccessful.