Snr Retail Manager

SUMMARY:
Senior Retail Manager
Based in Centurion
Salary Range: R1.5 - R2mil per annum or above. Salary is an indication of seniority.

POSITION INFO:
Minimum requirements:
We are currently seeking to appoint an experienced Senior Retail Manager to lead operations at our hypermarket dealership. The ideal candidate will be responsible for managing a dynamic team of sales staff, driving performance, and ensuring exceptional customer service across all departments.

Role Overview:

• Location: Centurion
• Staff Size: 238 employees
• Start Date: Not defined
• Working hours: Retail operating hours
• Contract Type: Permanent

• Proven experience in retail management, preferably in a hypermarket or large-format store
• Strong leadership and team development skills
• Ability to manage sales targets, inventory, and operational efficiency
• Excellent communication and customer engagement abilities
• Familiarity with retail systems and reporting tools

• Oversee daily operations of the hypermarket dealership, ensuring smooth and efficient functioning
• Lead, motivate, and manage a team of sales staff to achieve performance targets
• Implement and monitor sales strategies, promotions, and customer engagement initiatives
• Manage inventory levels, rotation, and merchandising standards
• Ensure compliance with health, safety, and regulatory requirements
• Analyze sales reports and KPIs to identify growth opportunities and operational improvements
• Handle customer queries and complaints professionally and promptly
• Collaborate with suppliers, logistics, and finance teams to optimize store performance
• Conduct regular staff training and performance evaluations

• Minimum 10 years’ experience in retail management, preferably in a hypermarket or large-format store
• Proven leadership and team management skills
• Strong understanding of retail operations, merchandising, and customer service
• Excellent communication, interpersonal, and problem-solving abilities
• Proficiency in retail systems and reporting tools
• Ability to work under pressure and adapt to a fast-paced environment
• Matric required; tertiary qualification in Retail Management or Business Administration is an advantage