Software Quality Assurance and Support Team Lead

Recruiter:

Network Recruitment

Job Ref:

BIT002572/GBD

Date posted:

Tuesday, March 5, 2024

Location:

Johannesburg, South Africa

Salary:

R70 000.00 Monthly

SUMMARY:
To all the Data Engineers, would you be interested in a new career advancement opportunity? With a distinctive touch-and-tech strategy that combines excellent technology with friendly human encounters, our client is backed by powerful industry leaders and is revolutionizing credit in Africa.

POSITION INFO:
About:
Our client is looking to add a dynamic and experienced Quality Assurance and Support Team Lead to their software development team so they can contribute to the growth of our top-notch software platform. The ideal applicant will be in charge of leading process changes, supervising and coaching their QA testing and support staff, and guaranteeing the delivery of top-notch software products. The ideal candidate will be meticulous and naturally curious in how things operate.

Job Responsibilities:

Oversee and direct a group of three QA analysts while offering direction, coaching, and assistance.
Create and execute testing plans, approaches, and best practices to improve the process of quality assurance as a whole.
Work together with developers, QA analysts, and product owners in cross-functional teams to make sure that development and QA activities are in sync.
Establish and put into practice metrics to track, evaluate, and enhance the efficacy and efficiency of the support and quality assurance teams.
Oversee the standby schedule and support function.
Manage the support staff, making sure that concerns are resolved promptly and efficiently
Closely collaborate with stakeholders to obtain input and apply workflow improvements for software development and support.
Promote a cooperative and upbeat team environment that values knowledge sharing and candid communication.

Role Requirements:

A Bachelor's degree in a relevant discipline, or an equivalent certification.
A minimum of 3 years of hands-on experience in a software quality assurance setting.
Outstanding communication and interpersonal skills, with a track record of understanding end users.
Excellent SQL query abilities.
Prior leadership experience in a similar job would be helpful.
Outstanding communication and interpersonal skills.
Strong analytical and problem-solving abilities with an emphasis on ongoing improvement.
Genuine passion for Africa and a willingness to contribute to projects in a developing world context.

Want to apply?

"You miss 100% of the shots you don't take ..."

Contact me directly if you want to put yourself forward for this role.

Gabriella -

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