Software Site Support Engineer

Recruiter:

Phanda Personnel CC

Job Ref:

SSSE 11/22

Date posted:

Sunday, November 20, 2022

Location:

CapeTown, South Africa

Salary:

Cost to company

JOB SUMMARY:
Software Site Support Engineer

JOB DESCRIPTION:

Purpose of the job:

Support engineering, deployment and commissioning activities of the telescopes in the karoo.

Key Responsibilities:

Investigating support issues reported on site.
Coordinating tests, fault finding and tracking down of cross-subsystem issues.
Supporting user requests for data and trend analysis.
Fixing minor bugs in the deployed software where possible.
Engaging with different subsystems to identify problems, perform system integration tests, support commissioning tests on site.
Deploying and maintaining development infrastructure.
Deploying software subsystems on production systems and manage/monitor site deployments.
Documentation and project management input as required.
Site visits as required.
Training of operators and commissioners on the software subsystems.
Lab integration tests of subcontractor deliverables with the software systems; feedback/inputs to subcontractors.
Assist in developing and performing integration tests to test the full software subsystems on lab machines before deploying to karoo systems.
Configure, install and help troubleshoot operating system software and server hardware.
Configure and manage subsystem network.
Monitor and maintain performance of servers

Key Requirements:

Qualification:

N.D (Comp Sci) with 6+ years; OR
B.Tech/B.Sc (Comp Sci) with 5+ years; OR
B.Eng/B.Sc Hons (Comp Sci) with 4+ years; OR
M.Eng/M.Sc (Comp Sci) with 2+ years; OR
Engineering (with a software focus) or related field

Experience:

Testing, deployment, commissioning, release and support of large-scale projects.
Test-driven development and integration testing techniques, methodologies and frameworks; and supporting systems.
Quality assurance processes and software development processes.

Knowledge:

Modern software collaboration tools such as Github, Containers, Google Drive, JIRA etc.
Knowledge of continuous integration, testing and deployment techniques and tools.
Knowledge of the Linux operating systems and networking.
Knowledge of the Python programming language is beneficial.

Ability to:

Work independently and be a good team player.
Participate and thrive in a collaborative environment.
Strong English oral and written communications.
Troubleshoot issues methodically.
Keen attention to detail.
Good knowledge of and experience in software testing and quality assurance.
Some experience in Python and software development
Some experience with operating systems (Linux, OS X, Windows) and networking.
Good and proven fault-finding skills.
Good oral and written communication skills.
Self-motivated and ability to work independently.
Keen interest in engineering and how systems work.
Good attention to detail.
Wanting to learn more and expand knowledge.
Team player and ability to thrive in collaborative environment.

NB! This job is now closed. You can apply for other jobs by uploading your CV.

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