SUMMARY:
-
POSITION INFO:
We are seeking a Solution Architect to design and adapt Huawei-based technical solutions that meet customer requirements in industrial environments. This role requires strong OT networking experience, knowledge of mining, oil & gas, and port sectors, and the ability to support RFIs, RFQs, and RFPs. The ideal candidate will collaborate with sales and technical teams, conduct site surveys, develop solution documentation, provide pre- and post-sales support, and identify opportunities for innovative, value-driven industrial connectivity solutions.
What you'll do:
- Proactively scopes Huawei technical solution required to address customer requirements and recommends solutions that optimise value for both the customer and the company.
- Secures input from all necessary solution stakeholders within the business and customer firm.
- Adapt solutions, as necessary, to ensure appropriate support.
- Coordinates closely with Sales, Operations and Service resources to align the solution design with the customer's business requirements.
- Secure commitments from customer technical staff needed to ensure a deal's "technical close".
- Responsible for conducting site visits and surveys, engineering, and document solution designs, writing technical papers, case studies, technical reviews, and product comparisons.
- Provide coaching and professional development to team members and sales associates to enhance their product knowledge, technical acumen, and technical sales skills.
- Deliver Huawei product management support for key products of the company
- Support the sales team with Huawei presentations, demos, and product information, gathering technical information from manufacturers and technical writing.
- Establish if there is any other opportunity that could potentially add to the company's product portfolio, meeting any other requirements the customer may have.
- Monitor customer support for technical solutions proposed throughout the sales process and alert the sales and account teams to potential risks of deal closure.
- Provides Huawei pre- and post-sales support to clients, operations, and services.
- Help design custom-made solutions and products
- Help in answering RFIs/RFQs/RFPs and Tenders with the key account executives and sales manager.
- Participate in conferences, shows and exhibitions when appropriate and requested.
Your Expertise:
- 5-10 years of industrial operational technologies networking experience in the OT environment.
- Knowledge and background in Mining, Oil & Gas, and Port verticals.
- 2-5 years of project experience.
- 2-5 years in a team lead position, guiding and assisting with installations and commissioning of industrial connectivity networks (advantageous).
Qualifications:
- Essential Qualifications:
- Matric (Grade 12)
- NDip in Telecommunications and/or Information Technology / Computer Science.
- Advanced Certifications in Huawei Data Communication, Optical, Enterprise Services and Software technologies, skilled in various disciplines that support innovative thinking in architecting critical industrial operational communication solutions.
- Preferred Qualifications:
- Tech / Degree in Telecommunications / Information Technology / Computer Science / Engineering.
