Solutions Architect - Managed Services

Our Client is an IT managed service provider, managed security service provider and forerunner for providing innovative outsourced IT services that are essential for the success of our clients. We are a national partner for key IT vendors (Microsoft, Sophos, VEEAM, Symantec, Citrix, Dell, HP, etc.) that develop technologies that shape our digital world. Our success is based on our client commitment and service quality in all fields of expertise and operations. We carry a passion for the best in IT innovation, while upholding our clients’ desire to be efficient and cost effective. We take on challenges and thrive from success and performance in an increasingly complex and competitive world.

Our Client is a leading Gold Certified Microsoft Partner and provider of business application consulting and software development services. We are experiencing significant growth and we are continuing to add to our team. We are in search of an aggressive and experienced business development and account management professional to sell our Solutions which include business application consulting, integration, hardware, and software development services to the mid-market.

There is one in every group - the person who dreams big and has the motivation to bring their ideas to life, even as others might roll their eyes and prefer to play it safe. Are you that person? One who isn’t afraid to break the mould and who gets passionate about the power of digital to transform organizations and ways of working? Because we are building teams of people like that to help our clients unlock the power they need now and own what is next.

Your Daily Responsibilities Include:

The Solution Architect is a skilled technical resource that supports the Technical and Sales teams in achieving their strategic objectives. Solution Architects are responsible for adapting client requirements to systems or technical requirements in order to develop an appropriate solution for the customer. Responsibilities include analysing process flows, consulting with clients, preparing design documents, taking part in project meetings, and supporting sales staff.

1. Sales support

• Demonstrate the ability to provide a customer with a roadmap from their current IT environment to the proposed solution
• Analyse and define clients’ business strategy and determine system architecture requirements to achieve business goals
• Understanding business requirements and translating these into technical solutions based on the chosen platform
• Define, document, and communicate architectures based on customer requirements
• Advocate all product offerings within key accounts and Channel partners.
• Provide an expert level of cloud and security technology and market understanding to provide solutions of a high complexity.
• Participate in or leading in scope of work determination, product and services pricing models and analysis of requests for proposals and/or requests for information.
• Assist the sales teams to develop and select the optimal technical solution within standard product definitions.
• Provide product and cloud and security solution proposals in line with specified client requirements

1. Technical knowledge

• Research and maintain an understanding of sourcing trends within the market and understand the role of new technology in the development of efficiencies within cloud, security, backup, connectivity and compliance services and products
• Strong technical engineering background across Microsoft Azure, Sophos, backup, connectivity, etc
• Regular assessment of existing and emerging technologies

• Understand the needs of your partners and marshal the right resources with direct authority.
• Meet with potential clients to grow, maintain, and demonstrate relationships.
• Apply and demonstrate a structured Sales Process utilizing solution selling and account management practices.
• Use detailed, comprehensive industry knowledge and experience to develop and support project strategies and advise and support team members and project partners.
• Occasionally travel to client’s site, as needed.

Your Background and Skills Include:

• 3-5 years Solutions Architecture experience in an IT Company
• Tertiary Degree is preferable
• Advanced knowledge of Microsoft solutions (cloud, security and licencing) and professional services: Digital, Cloud, Security and ERP deals or other large-scale consulting engagements that include national and global delivery.
• Working effectively with Microsoft & other partners to grow their book of business.
• Previewing, identifying, and providing fast, effective solutions to unforeseen circumstances.
• Agility to respond to new situations by modifying your performance & adopting new skills and abilities.
• Crafting and positioning business results-oriented propositions.
• Able to act as a trusted advisor in addressing our customer's business needs.
• Strong communication skills, including presenting on general and industry-specific topics.

Other Requirements:

• Motor vehicle
• Cell phone
• Hard work and flexibility
• Pleasant disposition
• Smartly dressed