SUMMARY:
NOW RECRUITING - SPA RECEPTIONIST!
Fancourt is situated in the lovely city of George in the Garden Route.
You can apply online at https://www.fancourt.co.za/careers-job-listing/
POSITION INFO:
Our Spa is now accepting applications for a Receptionist – someone who can assist the team to enhance the level of service and to uplift the service journey of the guest.
The ideal candidate must be customer focused, a team player, must have good communication skills, be well presented, friendly and have a keen attention to detail.
We consider the following as essential:
Qualifications & Experience:
- Grade 12 or equivalent, coupled with 1 year experience as a Receptionist or in a front office in a 4* or 5* hotel and/or spa environment,
- Working knowledge of MS Office Suite,
- A Tourism / Hospitality / Customer Service qualification and working knowledge of any booking and point-of-sales system will be advantageous.
Duties & Responsibilities (areas and indicators listed are not exhaustive and may be changed / supplemented to accommodate business needs from time to time):
- Managing all activities related to the Guests experience,
- Attending to Guest requests, queries and complaints,
- Handling cash and credit card transactions in a confidential manner,
- Balancing the cash float issued and completing banking procedures,
- Receiving and handling reservation enquiries and bookings,
- Handling incoming and outgoing calls and fulfil switchboard duties,
- Recommend and sell treatments and beauty products.
Adverse working conditions:
- Must be prepared to work weekends & Public holidays,
- Must be prepared to work shifts.
If you believe you have suitable experience and qualifications, please apply online.
Application Process:Closing date: 11 June 2023How to apply: You can apply online at