Spa Receptionist (Maternity Cover)

SUMMARY:
Spa at a Luxury Hotel in Constantia, Cape Town is looking for a friendly, efficient and well-presented Spa Receptionist to join our team on a maternity cover.
 
You will be the first point of contact for spa guests and play a vital role in the smooth running of front-of-house operations.
 
Spa therapy experience would be advantageous.

POSITION INFO:
Duties:

Warmly welcome and check in spa guests
Handle phone, email, and walk-in appointment bookings
Manage the daily spa schedule and assist with therapist coordination
Process payments and maintain accurate records
Respond to client enquiries and resolve issues professionally
Promote spa treatments and retail products when appropriate
Ensure reception and waiting areas remain clean, calm, and inviting

Requirements:

Previous experience in reception, admin, or hospitality (spa/wellness industry preferred)
Spa therapy experience is advantageous
Excellent communication and interpersonal skills
Well-groomed, professional, and organised
Ability to multitask and stay calm under pressure
Proficient with booking systems and basic computer tasks
Available to work flexible shifts, including weekends and holidays