Specialist: Employee Relations

SUMMARY:
To provide Employee Relations solutions to support business operations and strategic objectives and ensure compliance to all statutory and legislative prescripts.

POSITION INFO:
BASIC JOB DESCRIPTION
Functional Management

• Develop functional plans for dealing with various Employee Relations matters (e.g., development and implementation of collective bargaining strategies, conflict management strategies, strike-handling strategies, etc.)
• Compile reports and metrics to measure success and inform the business, within area of responsibility.
• Provide subject matter expertise to the organisation regarding Employee Relations practices, protocols, data and services.
• Implement union engagement, maintaining good relationships, and proactively identify and resolve points of conflict.
• Implement collective bargaining and consultative forums, ensuring that they run smoothly and efficiently, within the framework of the Human Capital Business Partner model and the applicable collective agreements.
• Develop relationships between unions, the Human Capital Business Partner team, shop stewards and line managers, to manage conflict and promote sound labour relations.
• Maintain and apply in-depth knowledge of collective agreements and case law during the course of negotiations.
• Draft collective agreements and implement the mandate of these agreements in collaboration with the Human Capital team.]
• Ensure disputes are managed to their conclusion, ensuring appropriate support to the Human Capital Business Partner team in the case of individual disputes, and liaising with Compliance, Risk & Legal Services or external legal advisors to ensure that business is represented at the CCMA or Labour Court.
• Represent the business and present cases at CCMA

• Assist in identifying and adhering to fraud controls, risk prevention principles, sound governance and compliance processes, and tools to identify and manage risks
• Support and provide evidence to all internal and external audit and regulatory requirements.
• Maintain quality risk management standards in line with regulatory requirements.
• Maintain and enforce all related Service Level Agreements to minimise business risk and ensure business continuity.
• Stakeholder Management
• Build and maintain effective internal and external stakeholder relationships for the purpose of expectations management, knowledge sharing and integration, and to manage the organisation’s reputation.
• Represent and participate in the organisation’s committees and tasks teams when required.
• Convene and attend meetings and present relevant information stakeholders when required.

• Diploma + Advanced Diploma / B-Degree in Human Resource, Employee Relations, Law or a related field (NQF 7)
• 8 years relevant work experience in Employee Relation
• 4 years specialist experience
• Proven track record in managing collective bargaining, collective agreement design and implementation, dispute handling, wage negotiations and negotiations within an unionised environment
• Proven track record of developing, planning and implementing employee relations policies, practices, guidelines and initiatives within a corporate environment
• Must have experience in conciliation, mediation and arbitration
• Proven track record of presenting cases at CCMA

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