Specialist Facilitator

Job Purpose:

In this role, you will deliver OEM certification training to developers, administrators and architects to drive adoption and usage of the technology. You will have an opportunity to combine your passion for knowledge transfer with your enthusiasm for technology. It requires exceptional communication and ICT technical skills with a passion in helping customers succeed.

Key responsibilities:

Qualifications:

• AWS and VMware/Microsoft Certifications.
• Experience in Software Development/IT Systems Operations/Database Administration
• Experience in emerging technologies like Cloud, DevOps, Artificial Intelligence, Internet of Things, Data Analysis/Science and Rapid Process Automation.
• Exceptional verbal and written communication skills
• Excellent presentation skills.
• A strong “stage presence” and ability to manage a classroom of adult learners.
• Highly motivated self-starter that can work independently.
• Strong English speaking and writing skills

Years of Experience:

• 4-6 Years’ experience in Software Development/IT Systems Design/Operations/Database Administration

Skills:

• Must have at least four OEM professional/master certifications between the following OEM’s: AWS, VMware and Microsoft
• At least 3 years training experience
• Must be passionate about training and the products
• Well versed in the English language (speak, read & write) and ability to clearly communicate at all levels
• Very process and procedure driven
• Ability to adapt to change
• Strong problem-solving attributes
• Attention to detail - critical
• Excellent interpersonal & conflict resolution skills
• Ability to build strong relationships with key product owners
• Ability to deal with customer queries
• Demonstrate the ability to manage workload and prioritise activities
• Very good email etiquette
• Approachable
• Team player
• Results driven
• Strong organisational and planning skills