Store Manager CPT

SUMMARY:
Store Manager -  Clothing Retail Stores - Somerset West

POSITION INFO:
Our Clothing Retail client is currently looking for a Store Manager based in Somerset West. Requirements Matric 3-5 years experience as a Store Manager Proven track record of driving store sales and overachieving on targets Trading hours: 09h00 - 19h00 Hours are 195 per month Team: 5 employees Technical Outputs (What) Manages all store management responsibilities Achieves the store's sales plan, promotes and manages turnover in order to achieve targets set Manages all administration tasks and ensures that the store is prepared for a store audit by the Area Manager (consistent results over 90% are expected) Manages in-store expenses and ensures that spending is controlled within the expense budget Keeps petty cash records and applies for reimbursements in due time Conducts morning sales meetings to discuss sales performance with all staff Attends management training sessions Conducts daily and weekly sales reviews with the Assistant Store Manager to discuss methods of extending the store and the improvement of all service levels Sets individual daily, weekly and monthly targets for staff and reviews these regularly Completes cash-ups and banking accurately and in good time Ensure cash deposit slips are mailed through to Head office on a daily basis Fully understands all criteria in the Operations Manual and manages the store according to the Operations Manual Procedures Performs weekly back-ups of shop electronic info onto the flash drive provided Manages all staff management responsibilities Manages staff in accordance with the procedures contained in Operations and HR file Completes staff scheduling within the store's salary budget (public holidays included) Conducts staff succession planning and performance appraisals on a regular basis and ensure that staff files are kept up-to-date Together with the Assistant Manager, provides weekly staff training on product, customer service, multiple sales, merchandising, store discipline, policies and security In conjunction with the Area Manager, participates in the recruitment of all store staff Ensures that the store provides great customer service Maintains good customer service skills, i.e. make customers a priority, greet customers and offer assistance, make conversation and establish the customer's needs Promotes sales and assists the store in achieving sales targets Coaches new members of the team on how they can improve their customer service abilities Shares information with customers to educate them about the products on offer Responds quickly to meet customer needs and resolve problems within the boundaries of store procedures Operates the Point of Sale System according to company policy and procedure Maintains excellent merchandising standards Maintains the visual merchandising standards within the store in accordance to the Visual File and regular Visual Directives Conducts general store housekeeping to ensure that all areas are kept neat and tidy and that all fixtures are in good working order Manages stock control and store security Remains alert at all times to ensure the security of the store, staff and merchandise Maintains pilferage control levels of less than 0.5% of turnover Manages all risk transactions on a daily basis Please take note: if you have not been contacted within 14 days, please consider your application unsuccessful.