Store Manager (Electrical)

SUMMARY:
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POSITION INFO:

Position: Store Manager 

Company: Electrical wholesalers 

Job Description:

Our client is seeking a dynamic and experienced Store Manager to oversee the efficient operation of the store. The ideal candidate will possess excellent organisational skills, a strong understanding of inventory management, and a passion for delivering exceptional customer service.

Responsibilities:

1. Inventory Management: Maintain accurate inventory records, monitor stock levels, and ensure timely replenishment of products.
2. Order Processing: Process incoming and outgoing orders promptly and accurately, ensuring compliance with company policies and procedures.
3. Supervision: Lead and motivate store staff, providing guidance and support to ensure productivity and adherence to standards.
4. Customer Service: Foster a customer-centric environment, resolving inquiries and issues promptly to ensure customer satisfaction.
5. Safety Compliance: Uphold safety protocols and regulations, ensuring a safe and secure environment for both staff and customers.
6. Vendor Relations: Liaise with suppliers to negotiate favourable terms, resolve disputes, and maintain positive relationships.
7. Store Maintenance: Oversee the cleanliness and organisation of the store, ensuring a visually appealing and functional retail space.
8. Reporting: Generate reports on sales performance, inventory levels, and other relevant metrics, providing insights to inform strategic decision-making.
9. Training and Development: Conduct training sessions for store staff to enhance product knowledge, customer service skills, and operational efficiency.
10. Compliance: Ensure compliance with all relevant laws, regulations, and company policies, particularly regarding safety, security, and product handling.

Requirements:

1. Experience: Minimum of 5 years of experience in a similar role within the electrical industry.
2. Leadership Skills: Proven ability to lead and inspire a team, fostering a collaborative and supportive work environment.
3. Organisational Skills: Strong organisational skills with the ability to prioritise tasks and manage time effectively in a fast-paced environment.
4. Customer Focus: Dedication to providing exceptional customer service, with a keen understanding of customer needs and expectations.
5. Technical Knowledge: Familiarity with electrical products and terminology, enabling effective communication with customers and suppliers.
6. Computer Literacy: Proficiency in MS Office suite and experience with inventory management software.
7. Problem-Solving Abilities: Ability to identify issues, analyse root causes, and implement effective solutions.
8. Communication Skills: Excellent verbal and written communication skills, with the ability to interact confidently with customers, staff, and suppliers.

If you fulfill the above criteria, please send your CV to

Kindly note that due to the high volume of responses, only candidates meeting the specified criteria will receive further communication.