Store Manager Gateway Mall, Umhlanga

Recruiter:

The Legends Agency

Job Ref:

W3X696X6

Date posted:

Friday, August 22, 2025

Location:

Durban, South Africa

Salary:

Market-Related

SUMMARY:
The Store Manager will oversee daily store operations, lead and motivate a team, and ensure sales targets and KPIs are consistently achieved.

POSITION INFO:

Store Manager Gateway Mall, Umhlanga
Retail | R15,000 - R17,000 basic + commission, annual bonus, and benefits

About Our Client
Our client is a leading player in the retail industry, known for creating a high-energy and results-driven work culture. With a strong commitment to customer experience and employee development, they continue to grow and succeed in a competitive market.

They pride themselves on offering career growth opportunities, rewarding performance, and fostering a collaborative, work hardplay hard environment. This is a chance to join a company that values professionalism, accountability, and team spirit.

The Role: Store Manager Gateway Mall, Umhlanga
The Store Manager will oversee daily store operations, lead and motivate a team, and ensure sales targets and KPIs are consistently achieved. This role requires a confident leader who can manage staff performance, drive customer satisfaction, and maintain store standards at the highest level.

Key Responsibilities

Lead, mentor, and inspire store staff to achieve sales and service excellence
Oversee daily store operations with a strong focus on efficiency and accuracy
Create and manage staff schedules and rotation plans for flexi and permanent employees
Monitor KPIs, sales performance, and implement strategies to meet targets
Conduct coaching, mentoring, and disciplinary discussions when required
Maintain high standards of visual merchandising and store presentation
Ensure exceptional customer service and handle escalations effectively
Motivate the team and resolve conflicts with professionalism and maturity

About You

Minimum 3 years of experience in retail store management
Matric certificate (essential); additional retail or management qualifications an advantage
Strong leadership and team management skills
Confident in handling staff performance management, discipline, and conflict resolution
Strong ability to monitor and drive KPIs and sales targets
Excellent communication and interpersonal skills
High attention to detail and ability to multitask under pressure
Proactive problem-solver with a mature, reliable, and responsible approach
Flexible to work retail shifts, weekends, and public holidays

Similar jobs you might be interested in:

Store Manager Gateway Mall, Umhlanga
Location: Durban
Salary: Market-Related
The Store Manager will oversee daily store operations, lead and motivate a team, and ensure sales targets and KPIs are consistently achieved.
14 days ago

Housekeeping Manager
Location: Pietermaritzburg, Kwazulu-natal
Salary: What We Offer • Competitive salary package (R22,000 – R25,000 per month). • Live-in possibilities for the right candidate. • A dynamic working environment in one of South Africa’s most scenic locations. • Opportunities for growth within the company.
As the Housekeeping Manager, you will be responsible for overseeing all aspects of housekeeping operations across the hotel, spa, and self-catering accommodation. You will lead a team of housekeeping staff to ensure the highest standards of cleanliness, presentation, and guest satisfaction are consistently maintained.
1 day ago

Process Engineer / Production Manager
Location: Ballito
Salary:
Ballito. Are you a skilled production professional with a passion for process optimisation and team leadership? A well-established business is looking for an experienced Process Engineer / Production Manager to take charge of their dynamic manufacturing operations.This is a hands-on, high-impact role where you'll be responsible for driving efficiency, ensuring quality...
2 days ago

Financial Manager
Location: Durban
Salary: 900000
Step into a senior leadership role with one of Durban’s largest global logistics providers, driving financial excellence across Africa.
2 days ago

Area Manager (KZN) - Cleaning and Trolley Management
Location: Durban
Salary: Market related
Area Manager (KZN) - Cleaning and Trolley Management
2 days ago

Retail Operations Manager
Location: Durban
Salary: 65 000.00
RETAIL operations MANAGERThe Retail operations Manager plays a key strategic and operational role in driving performance across the company’s retail fuel network. Working closely with Area Managers and reporting to the Retail Director, this role ensures that retail sites operate efficiently, deliver excellent customer service, and achieve sales, compliance, and profitability targets.
3 days ago

Client Relations Specialist (Investment Management)
Location: Durban
Salary: 380000 Annually
Highly successful investment management company with operations locally and internationally seeks a dynamic Client Relations specialist to engage with clients and financial advisors. Relevant client relations experience within Investment management / Asset management / Unit trust management is essential.
7 days ago

Office Based Intermediate Full-Stack Developer Umgeni Business Park, Durban
Location: Durban
Salary: 0 Monthly
OFFICE-BASED INTERMEDIATE FULL-STACK DEVELOPER, Umgeni Business Park, DurbanPlease note: This is a full-time, office-based position. Remote or hybrid work is not offered Our client is looking for an Intermediate Full-Stack Developer to assist in building and maintaining the platforms that drive their online marketing, digital sales, customer experience, and business intelligence. This role is...
7 days ago

E-Commerce Manager
Location: Durban
Salary:
An exciting opportunity exists for an E-Commerce Manager to spearhead and refine the digital strategy of a leading retail company in South Africa, with a focus on accelerating online sales growth, elevating the customer journey, and overseeing the full spectrum of e-commerce operations.
10 days ago

Assistant Production Manager - Rendering
Location: Pietermaritzburg
Salary: Market Related
A leading pet food manufacturing company with a strong focus on the companion animal industry is seeking an Assistant Production Manager to oversee the efficient operation of the render plant, ensuring production targets, quality standards, and safety compliance are met. This role supports the Production Manager in leading the team and maintaining operational excellence.
10 days ago