Storeman - IT Division

SUMMARY:
Storeman - IT Division (Nelspruit)

POSITION INFO:

Storeman – IT Distribution

Role Summary

The Store Manager in IT Distribution oversees the daily operations of the distribution store/warehouse, ensuring efficient inventory management, smooth logistics, and excellent customer service. This position will focus on IT hardware, software, and related products.

Key Responsibilities

Inventory & Stock Control

• Monitor and maintain optimal stock levels of IT products.
• Implement inventory management systems to track stock movement.
• Conduct regular audits, constant inventory checking, and reconcile discrepancies.

Warehouse & Distribution Management

• Supervise warehouse layout and space utilization.
• Ensure safe handling, storage, and dispatch of IT equipment.
• Oversee inbound and outbound logistics to meet delivery timelines.

Customer Service

• Handle escalated customer queries related to IT distribution.
• Collaborate with sales teams to forecast demand.

Team Leadership

• Recruit, train, and manage store and warehouse staff.
• Set performance goals and conduct regular evaluations.
• Foster a culture of accountability and efficiency.

Compliance & Reporting

• Ensure adherence to health, safety, and IT security standards.
• Maintain compliance with company policies and industry regulations.
• Monitor staff productivity and retention.

Skills & Qualifications

• 2+ years of experience in store or distribution management, preferably in IT products.
• Strong knowledge of inventory systems.
• Excellent leadership, communication, and problem-solving skills.
• Understanding of IT hardware, software distribution channels, and related products.

Performance Metrics

• Inventory accuracy rate.
• On-time delivery percentage.
• Customer satisfaction scores.
• Staff productivity and retention.