Student Records Officer

CORE PURPOSE OF JOB
The purpose of this post is to provide humanising student-centred and staff support. Through consultative engagement the position will provide student records related services to solve problems, manage change, improve efficiency and ensure the effective and efficient execution of functions in the broader Academic Administration (AA) where required

KEY PERFORMANCE AREAS
•Manage and oversee various registration related activities during registraion
•Efficient and effective execution and maintenance of various student records related queries and requests
•Verifications of study records and qualifications
•Provision of syllabi including requests received from foreign organisations and Professional Bodies
Drafting various communications

CORE COMPETENCIES
•Extensive knowledge and understanding of university and academic administration rules, policies, procedures,systems and relevant Acts
•Excellent knowledge and understanding of application procedures and processes for the verification ofqualifications and study records both locally and internationally
•Excellent verbal and written communication skills
•Strong ability to manage and perform different functions concurrently and the ability to work under stressfulcircumstances on a continuous basis
•Strong ability to manage and work independently to build relationships in order to gain cooperation from staff,students, alumni and external stakeholders.
•Strong problem solving and analytical skills to independently resolve complex Student Records and Registrationmatters;

REQUIREMENTS
In order to be considered for appointment to this post, candidates must possess:
•Grade 12 or equivalent•At least 3 years' relevant experience at a Higher Education Institution in an academic administration environment•Shortlisted candidates will be required to avail themselves for psychometric testing which would inform the shortlisting and/or contribute towards the interview process.

Disclaimer:

No applicant would be allowed to apply and/or would be accepted after the closing date (22 April 2022).

Nelson Mandela University reserves the right not to make an appointment. In considering candidates for appointment into the advertised posts, preference will be accorded to persons from a designated group in accordance with the approved Nelson Mandela University Employment Equity Plan.

ADDITIONAL INFORMATION e.g. contact person and telephone number, e-mail; etc. must be displayed on CV.

Applications must be accompanied by a cover page on which applicants explain how they meet the requirements of the post.