Supervisor – New Business Officers

SUMMARY:

The Supervisor – New Business Officers will manage a team of New Business Officers who will contact consumers to offer assistance to improve their financial wellbeing by understanding what went wrong and to provide a possible solution and, where applicable, assist the Consumer to complete a Debt Review Application (Form 16).

POSITION INFO:

In order to be successful, the incumbent will need the following:

• Proven experience in Managing a large sales team.
• An excellent understanding of the spending behaviour of consumers, types of credit agreements and the ability to assist consumers to budget correctly for living expenses and to determine how much is available to repay debt.
• Ability to check if the available repayment amount is sufficient to draw up a reasonable repayment plan.
• Ability to Illustrate to the consumer how debt can be repaid and how they can become debt free.
• The ability to assist the consumer to complete a Debt Review Application (Form 16).
• The ability to repeat this process in order to achieve agreed targets.

• Matric / Sales Diploma – preferable.
• 6-8 Years of proven experience to manage, motivate a winning sales team
• Passed the DC Exam or be willing to write the DC Exam.
• Understanding of all Credit Agreements, Certificates of Balance, Credit Bureau reports, budgeting and spending norms as well as repayment plans and proposals.
• Experience in negotiating and selling to consumers.
• Coaching or marketing qualification and/or experience.
• Ability to motivate and discipline team to reach targets.
• Clear criminal and credit records.
• Must display high energy and attitude to be able to lead by example and getting the sales team to operate accordingly.
• 8 years of proven experience to manage and motivate a winning sales team
• Working experience of the debt review process.
• Proven sales and team management experience.

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