Support Engineer

 

Recruiter:

IOCO

Job Ref:

iOCO00695

Date posted:

Monday, March 15, 2021

Location:

Secunda, South Africa

Salary:

Negotiable


SUMMARY:
The Role:

A stable ICT Company  searching for an Support Engineer to provide daily support on IIT and MES services, responsible for manufacturing and production for clients.

It is the Support Engineerâ??s role to ensure that when incidents and requests are assigned, it is resolved in a timely manner, following the correct processes and ...

POSITION INFO:
The Role:

A stable ICT Company  searching for an Support Engineer to provide daily support on IIT and MES services, responsible for manufacturing and production for clients.

It is the Support Engineerâ??s role to ensure that when incidents and requests are assigned, it is resolved in a timely manner, following the correct processes and procedures.

Skills and Experience:

Essential Experience:

  • Min. 2+ Years of Experience in an IT environment

Advantageous: 

  • IIT Experience/MES Experience preferred

Essential Qualifications:

  • Grade 12
  • A+/N+ or Internship

Preferred Qualifications:

  • ITIL Certification
Key Accountabilities:

Key Performance Areas:

  • Incident and request Management (tight SLAs)
  • Build, maintain and improve client relationships
  • Demonstrate problem solving and troubleshooting skills
  • Researching and apply new/enhanced technologies
  • Standby Duties
  • Promote teamwork and maintain a good team relationship
  • Communicate effectively
  • Follow technical processes and procedures
  • Complying to corporate, company, and regulatory policies and procedures
  • Assist with project
  • Conform to all SLA
Personality and Attributes:

Character Traits (Soft skills): 

  • Attention to detail
  • Team player 
  • Passionate about Technologies
  • Good communication (written and verbal) 
  • Problem solver 

 

 

Other:

Work Environment: 

  • Standby Duties


 

NB! This job is now closed. You can apply for other jobs by uploading your CV.



 

 

 

Similar jobs you might be interested in:

Desktop Support Engineer
Location: Centurion
Salary: market related Monthly
Based in Pretoria EastI don’t have a job spec, but I think let’s use the following as a guideline – IT support function that handles both the infrastructure (Networks, servers, etc.) and the end-user devices (desktops, laptops, printers) within an organization.This includes tasks like installing, configuring, and maintaining hardware and software.Troubleshooting technical issues....
1 day ago


Level 2 Support Engineer
Location: Johannesburg
Salary: Negotiable
Experience in .Net API Troubleshoot and identify root causes using Elastic Kibana and other diagnostic tools. Knowledge of ServiceNow-Incident Management Proficiency in troubleshooting tools and techniques to identify and resolve problems quickly. Handle escalated technical issues that cannot be resolved...
6 days ago


Junior Systems Support Engineer
Location: Cape Town
Salary:
📍Century City, CPT | Office-based | Permanent💰 Market related salary, depending on your skills and experience Unlock your IT career potential with one of South Africa’s leading technology solutions providers.We are looking for a driven and service-oriented Junior System support engineer to join our client’s Cape Town team. If you're passionate about troubleshooting, eager to...
9 days ago


PRE-SALES SUPPORT ENGINEER
Location: Port Elizabeth
Salary: Negotiable Monthly
Our client in PORT ELIZABETH is looking for a pre-sales support engineerSUMMARY The Pre-Sales support engineer’s role is to support the Hyfire wireless fire detection product range in South Africa, ensuring that the solutions offered to our client base meet the specified functional criteria and that the quotations submitted are accurate.
10 days ago


Contract Support Engineer (Oil and Gas)
Location: Cape Town
Salary:
15 days ago


IT Support Engineer – Level 2
Location: Pietermaritzburg
Salary:
20 days ago


Field Support Engineer
Location: Secunda
Salary: Negotiable
We are seeking a proactive and technically skilled Field support engineer to provide on-site and remote support for our clients. In this role, you will be responsible for the installation, maintenance, and troubleshooting of hardware, software, and network systems. You will play a key role ...
23 days ago


Technical Support Engineer - Enterprise
Location: South Africa
Salary:
Join a fast-scaling fintech driving digital financial innovation across Africa — and help deliver seamless, high-impact client support experiences.
7 days ago


Technical Support Engineer - Express
Location: South Africa
Salary: 750000
Be part of a fast-growing fintech reshaping how small businesses manage and move money across Africa — and play a key role in delivering an exceptional client experience.
7 days ago


Audio-Visual Support Engineer
Location: Cape Town
Salary:
29 days ago


Create a free job alert for Support Engineer in Secunda

Enter your email address below and we will email you similar jobs when they become available:

You can cancel at any time. We will not spam you.
By giving us your email address your agree to our Terms and Conditions