Switchboard Operator

· The incumbent is expected provide excellent service to internal and external customers.
· Operate and direct all calls on switchboard.
· Receiving and welcoming visitors and customers and contacting the relevant department for assistance.
· General office administration.
· Receiving and dispatching parcels and envelopes.
· Liaise with internal staff/departments by ensuring messages and information is timeously and correctly processed.
· Maintains security by following procedures; monitoring logbook; issuing visitor badges.
· Assist with any other tasks or duties assigned by the Supervisor as the need arise to ensure exceptional and efficient service.
· Assist in keeping the reception area clean and tidy, at all times