System Administrator

SUMMARY:
System Administrator

POSITION INFO:

The System Administrator is a technical position that requires intermediate knowledge across multiple areas of IT Support & Infrastructure. The System Administrator will be responsible for delivering effective IT Support requirements, to ensure maximum productivity of end users.

Key Performance Areas:

(Any experience in below KPA will be advantageous)

• Provide On-Site First and Second Level End User Support.
• Installation, Troubleshooting & Maintenance of the below Hardware:
• Servers.
• Laptops.
• Desktops.
• MFP Printers.
• VOIP Hardware.
• Networking Hardware (Wired & Wireless).
• Ability to troubleshoot, diagnose and resolve faults, as logged on the Companies Helpdesk System, escalating to the Head of IT where necessary, quickly, and effectively.

Technical Knowledge and Skills:

• Proficient with Windows Desktop Operating Systems (Windows 8 / 8.1/ 10 / 11).
• Proficient with Windows Server Operating Systems (Windows Server 2008 / 2008R2 / 2012 / 2012R2 2019 / 2022).
• Proficient with Microsoft Office Applications (2010 / 2013 / 2016 / 2019 / 2022).
• Proficient with Microsoft 365.
• Microsoft Office Packages.
• Teams.
• SharePoint.
• PowerBi.
• Intermediate TCP/IP Networking knowledge essential
• VLANS.
• Firewalls.
• DHCP.
• DNS.
• Experience with various Internet Connectivity Mediums essential:
• 3G / LTE.
• Fibre.
• Microwave.
• Experience with Enterprise Antivirus packages essential:
• ESET Endpoint Protection.
• Technical experience with Sage 300 Advantageous.
• Technical experience with Syspro Advantageous.
• Minimum of 5 years in a Desktop Support / System Administrator role essential.