Systems Analyst Ref: ZR

Liaise and coordinate activities between the customer and IT professionals to ensure system problems, enhancements and developments are resolved for the business in accordance with all relevant policies and procedures. Including:
1) Effective investigation of system problems and analysis of system enhancement requests
2) Make recommendations on software solutions to be developed in order to meet business requirements
3) Compile user requests into system requirements specifications
4) Perform functional testing to ensure solutions implemented/developed will resolve issues and customer requests.

Cape Town based, permanent

EXPERIENCE

3 – 4 years relevant systems analyst experience, needs to be familiar with multiple varieties of programming languages, operating systems, and computer hardware platforms.

QUALIFICATIONS

3 year degree/diploma in Information Technology and certification on relevant IT systems

ROLE RESPONSIBILITIES

• Identify and examine business needs and determine timely and effective solutions to business functions and processes
• Evaluate and document the underlying business architecture and conduct feasibility studies, business cases, risk assessments, write proposals, and create functional requirements for new applications and major changes to existing applications made possible by information and communication technology
• Compile comprehensive documentation of Test Plans and coordinate testing effort
• Document implementation plan and ensure successful implementation
• Conduct post implementation review
• Implement practical solutions that use the specialist and departmental systems and processes
• Provide specialist input and recommendations to improve the efficiency, compliance and quality objectives related to the area of specialisation
• Identify problems and develop and propose solutions to present to appropriate leader or stakeholders
• Ensure day to day operational support required from area of specialisation is provided to enhance performance
• Support the identification, development and implementation of cost-effective processes to increase efficiency and reduce cost drivers related to area of specialisation
• Continuously review cost / benefit and Return on Investment within area of specialisation
• Maintain a high level of impact on other departments to support improved delivery
• Continually increase understanding of client and stakeholder needs, satisfaction and service delivery
• Ensure that adequate knowledge regarding specialisation is shared as required and maintained within the research library
• Provide advice and / or training as required
• Maintain, develop and implement specialist knowledge within the day to day operations of the organisation
• Be a member of related professional bodies
• Ensure CPD (continual professional development) or similar accreditation requirements are met annually to ensure maintained specialist accreditation
• Engage with and provide support to the established network of internal and external expert resources and partners
• Provide Specialist expertise and ensure best practice related to specialisation is implemented in projects, when required
• Conform to project management disciplines when participating in projects
• Represent department or project on appropriate committees related to area of specialization

KNOWLEDGE:

• Product and systems knowledge
• Knowledge and application of the System Development Life Cycle (SDLC)methodology
• Knowledge and application of relevant legislation
  
  SKILL:
• Computer Technology Skills
• Communication Skills
• Business Writing Skills
• Research and development
• Knowledge and application of standard SDLC methodologies
• Problem Solving
• Numerical Ability
• Customer Focus
• Attention to Accuracy and Detail